THE ROLE

The Business Analyst helps understand business problems via in-depth investigation and gathering technical and non-technical information. Once the issue is clearly understood, the business analyst will detail the requirements for a solution and ensure the delivered solution meets those business requirements. This role plays an advisory role to senior managers and exec teams. They help to bridge the gap between commercial/procurement requirements and the wider business. This role is part of the team responsible for developing and implementing a new contract model that improves the renter experience, drives transparency, improves efficiency and remains adaptable to the operational needs of Homes Victoria.

ACCOUNTABILITIES INCLUDE

- Engage with stakeholders to develop a comprehensive understanding of full range of maintenance contracts and maintenance delivery processes and how they impact department's clients experience.
- Perform a detailed review of the current contracting model with the Homes Victoria Branch to create a clear set of requirements for the future contract.
- Support the re-contracting process in alignment with DFFH Procurement Processes and project milestones.

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📌 Business Analyst (Melbourne)
🏢 Department Of Families, Fairness And Housing
📍 Melbourne