Job Description
IT Systems Support | Permanent Position /n Your new company /n Join a well-established Australian organisation that continues to invest in technology and business systems to support its ongoing growth. With a broad technology environment and a collaborative team culture, this is an excellent opportunity to develop your technical skills while gaining exposure to business-critical systems and applications. This is a full-time, on-site position based near Alexandria. Your new role /n As an IT Systems Support Analyst, you will be the first point of contact for users across the business, providing Level 1 and Level 2 support across hardware, software and business applications. While user support will form a core part of the role, you will also gain exposure to ERP systems, reporting and broader business processes, making it an ideal opportunity for someone looking to expand beyond a traditional support position. /n Your responsibilities will include: /n
- Providing Level 1/2 support across hardware, software and business applications. /n /n
- Supporting Windows, Microsoft 365 and Active Directory environments. /n
- Managing user onboarding, offboarding and device provisioning. /n
- Troubleshooting desktops, laptops, printers and mobile devices. /n
- Assisting with ERP and business system support. /n




- Supporting internal stakeholders with system-related issues and process improvements. /n
- Contributing to IT projects and continuous improvement initiatives. /n /n

What you'll need
to succeed /n /n /n
- Experience supporting Windows and Microsoft 365 environments. /n
- Exposure to Active Directory and user administration. /n
- Experience or exposure to working with an ERP system. /n
- Basic SQL knowledge or exposure to databases and reporting. /n
- Completed tertiary qualifications in Information Technology or a related discipline. /n
- Ability to work full-time on-site near Alexandria. /n /n /nThe organisation is open to candidates at different stages of their career, whether you are an early-career IT professional with commercial experience or an experienced support analyst looking to broaden your technical exposure. However, applicants must have completed their studies as this is a full-time on-site role./n /n What you'll get in return /n /n
- Permanent full-time chance with a growing organisation. /n
- Exposure to ERP systems, business applications and infrastructure technologies. /n
- Opportunity to develop your SQL and systems knowledge. /n /n What you need to do now /n /nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. /n /n /n /n#3017303/n

📌 IT Systems Support (Sydney)
🏢 Hays
📍 Sydney