Better Support & Mentoring SA Pty Ltd – Adelaide SA

If so, you're very social, you love connecting with people, you love good problem solving and you follow things through without being chased.

You'll also have:

Relationship management experience, ideally with some sales or leads background. This one would be really helpful!

Some NDIS experience, or strong crossover from disability, social work or community services

A habit of following up. If you said you'd call on Thursday, you call on Thursday.

A calm phone manner when someone's stressed, and you're happy to follow a process

Good organisation, and you're comfortable with tech. We utilise AI, systems and a CRM

A full driver's licence and a reliable, insured car

An NDIS Worker Screening Check and a Working with Children Check, or you're happy to get them

Bonus points if you've worked with young people, or have a Certificate IV or diploma in disability, community services or youth work.

A bit about us

I'm Jackson, and I run Better Support SA. We're an Adelaide NDIS provider supporting young people, mostly aged 12 to 25, through mentoring, community access and building real-life skills. Our vision is easy: every young person we support should have someone in their corner. We're growing fast, and I need someone great to look after our families, from their first enquiry onwards. To make sure they are happy and heard!

What we offer

$75,000 + super ($38 an hour)

Permanent full-time, 38 hours, Monday to Friday

Hybrid: flexible working location, out meeting families around Adelaide

Work laptop and phone, plus paid kilometres when you use your car for work





Full training on our systems and the NDIS

A small team where you'll see the difference you make every week

What you'll do

Follow up every enquiry and lead: ring back new families quickly, have a warm first chat, book them in with me, and stay in touch until they're ready to start

Keep young people's goals front and centre: check how each young person is tracking, share the wins with their family, and bring me in early when something needs to change

Look after our families: regular check-ins, meet and greets around Adelaide, and being the person they know they can call

Keep everything moving: notes in the system, a quick update for me, and tomorrow's list sorted

Where this can go

This role is a real chance to build your sales and relationship skills, turning a family's first enquiry into the start of real support. We're a fast-growing team with a big vision, and as we grow, new roles will open up. We'd love to fill them from within.

How it works

You'll have scripts, checklists and a playbook for the everyday stuff, and I'm always close by. I look after the big calls, like whether we can support a new family and which mentor is the right match. You keep everything moving and make sure nobody slips through the cracks. No sales targets, no shift work, no after-hours phone.

We'd love to hear from people of all backgrounds, including people with lived experience of disability, Aboriginal and Torres Strait Islander people and people from culturally and linguistically diverse communities. If you need any adjustments to apply or interview, just let us know.

#J-18808-Ljbffr

📌 Client Relationship Coordinator (Adelaide)
🏢 Better Support & Mentoring SA
📍 Adelaide