Job Description
/n /n Company: Ten in the Box Pty Ltd t/a Dominos Cairns City /n

Location:
Dominos, Cairns City, QLD, Australia /n Contract Details: Full-time /n

Salary:
$70,000 to $80,000 /n

Experience:
Minimum of 12 months in a similar role /n Dominos Cairns is seeking a highly motivated and experienced Retail Supervisor to join our team in Cairns City, QLD. As a leading pizza chain in Australia, Dominos is dedicated to providing exceptional customer service and delicious food to our customers. /n The successful candidate will be responsible for overseeing the day-to-day operations of the store, ensuring that all tasks and procedures are carried out efficiently and in accordance with company standards. Applicants must have a minimum of 12 months' experience in a similar supervisory role, along with strong leadership, communication, and organisational skills. The ideal candidate will demonstrate a proactive approach to problem-solving, the ability to lead and motivate a team, and a strong commitment to maintaining high standards of customer service and operational excellence. /n

Key Responsibilities
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- Ensure customer orders are prepared accurately and fulfilled promptly, maintaining high standards of food quality and customer satisfaction. /n
- Maintain a clean, organised, and protected store environment, ensuring compliance with all relevant health, safety, and hygiene regulations. /n
- Supervise, lead, and support retail staff to promote a productive work environment and ensure consistent performance in accordance with company standards.



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- Oversee daily store operations, including opening and closing procedures, inventory management, and accurate cash handling. /n /n /n
- Ensure the store maintains a clean, organised, and hygienic environment in compliance with all relevant health and safety regulations. /n /n /n
- Facilitate the training and development of new team members by providing appropriate guidance, ongoing support, and performance feedback. /n /n /n
- Address customer complaints and resolve service-related issues professionally and efficiently, ensuring a high standard of customer satisfaction. /n /n /n
- Monitor sales performance and operational targets, implementing appropriate strategies to improve productivity and enhance store profitability. /n /n /n
- Collaborate with the Store Manager to plan and implement effective marketing and promotional initiatives to support business growth. /n /n /n
- Conduct regular inventory checks, monitor stock levels, and coordinate the timely ordering of supplies to ensure uninterrupted store operations. /n /n /n
- Foster a positive and productive workplace culture by encouraging teamwork, accountability, professionalism,



and a strong work ethic among all team members. /n /n /n

Requirements:
/n /n
- A minimum of 12 months' experience in a retail supervisory role or a similar position. /n /n /n
- Demonstrated leadership and communication skills, with the ability to effectively supervise, motivate, and support team members. /n /n /n
- Strong customer service skills, with a commitment to maintaining high standards of customer satisfaction. /n /n /n
- Proven ability to operate effectively in a fast-paced work environment while managing multiple responsibilities simultaneously. /n /n /n
- Sound knowledge of inventory management, stock control, and cash handling procedures. /n /n /n
- Availability and flexibility to work evenings, weekends, and other shifts as required by business operational needs. /n /n /n
- A strong interest in the food service industry and a commitment to delivering exceptional customer experiences. /n /n /n
- The ability to remain composed under pressure and manage challenging situations professionally, efficiently, and with sound judgement. /n /n If you are a dedicated and experienced retail professional looking for a new challenge, we want to hear from you Join the Dominos team in Cairns and be a part of a dynamic and growing company.

We offer
a competitive salary, ongoing training and development opportunities, and a supportive work environment. Apply now and take the next step in your career with Dominos Cairns City. /n /n

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