SAP Customer Data Cloud (CDC) Consultant (Melbourne, Australia)

- Lead discovery, fit-to-standard and detailed-design workshops for identity, profile, consent, preference and authentication requirements.
- Own CDC solution architecture, configuration standards, security principles and reusable design patterns.
- Translate requirements into configuration, integration, migration and development specifications.
- Coordinate cross-workstream dependencies and provide design decisions to functional, development, integration, migration and testing teams.
- Review solution configuration and developments; manage workstream plans, risks, issues, estimates, quality, defects, cutover and hypercare.
- CDC solution architecture and design baseline.
- Identity, profile, consent and preference design specifications.
- Configuration, integration and migration specifications.
- Workstream plan, estimates, RAID inputs and design decisions.
- Test-readiness, cutover and handover artefacts.

Required Skills and Experience

- 8-10 years of overall experience in SAP Customer Data Cloud or closely related customer identity solutions.
- Strong hands-on experience in registration and login flows, customer profiles, identity lifecycle, consent and preference management.
- Solid understanding of CIAM security, authentication, APIs, customer identity integration and data migration.
- Experience leading solution design workshops, estimates, delivery governance, defect resolution and cutover.

Desired Skills and Experience

- SAP CDC certification or relevant SAP CX certification.
- Experience integrating SAP CDC with SAP Service Cloud, portals, API/integration platforms and enterprise applications.
- Experience with large-scale customer-data migration,



privacy/consent requirements and highly integrated landscapes.

Our commitment to Diversity, Equity and Inclusion

Diversity and Inclusion are among the founding blocks of how UST as an organisation translates its values of Humility, Humanity, and Integrity into practice.

About UST

For more than 25 years, UST has worked side by side with the world's best companies to make a real impact through digital transformation. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process.

Role description

Key Responsibilities

- Lead discovery, fit-to-standard and detailed-design workshops for identity, profile, consent, preference and authentication requirements.
- Own CDC solution architecture, configuration standards, security principles and reusable design patterns.
- Translate requirements into configuration, integration, migration and development specifications.
- Coordinate cross-workstream dependencies and provide design decisions to functional, development, integration, migration and testing teams.
- Review solution configuration and developments; manage workstream plans, risks, issues, estimates, quality, defects, cutover and hypercare.

Deliverables

- CDC solution architecture and design baseline.
- Identity, profile, consent and preference design specifications.
- Configuration, integration and migration specifications.
- Workstream plan, estimates,



RAID inputs and design decisions.
- Test-readiness, cutover and handover artefacts.

Required Skills and Experience

- 8-10 years of overall experience in SAP Customer Data Cloud or closely related customer identity solutions.
- Minimum 2 end-to-end SAP CDC implementation experiences.
- Strong hands-on experience in registration and login flows, customer profiles, identity lifecycle, consent and preference management.
- Strong understanding of CIAM security, authentication, APIs, customer identity integration and data migration.
- Experience leading solution design workshops, estimates, delivery governance, defect resolution and cutover.

Desired Skills and Experience

- SAP CDC certification or relevant SAP CX certification.
- Experience integrating SAP CDC with SAP Service Cloud, portals, API/integration platforms and enterprise applications.
- Experience with large-scale customer-data migration, privacy/consent requirements and highly integrated landscapes.

Our commitment to Diversity, Equity and Inclusion

Diversity and Inclusion are among the founding blocks of how UST as an organisation translates its values of Humility, Humanity, and Integrity into practice.

About UST

For more than 25 years, UST has worked side by side with the world's best companies to make a real impact through digital transformation. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process.

Skills

Skills

Business Analysis, CRM, Customer Support, Defect Tracking, Integration Testing, Requirements Gathering, SAP, SAP FICA, SAP Service Cloud, SAP IS-U, SAP Transformation Delivery

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📌 SAP Customer Data Cloud (CDC) Consultant (Melbourne, Australia)
🏢 UST Global
📍 Melbourne