Company: HOPE TRADING COMPANY PTY LTD trading as HOPE ENERGY

Employment Type: Full-time, ongoing

Salary : AUD $80,000–$86,000 per annum plus superannuation

Hope Energy is seeking an experienced and motivated Retail Manager to lead the day-to-day operations of our Arundel fuel and convenience retail site on the Gold Coast. The successful applicant will be responsible for managing retail performance, staff, inventory, purchasing, customer service and operational compliance.

This is a full-time, ongoing opportunity for a hands-on retail leader who can balance commercial performance with protected, efficient operations and consistently high customer-service standards. The Retail Manager will report to the Managing Director.

Benefits

- Competitive annual salary of AUD $80,000–$86,000 plus superannuation.
- Opportunity to lead the operations of an established fuel and convenience retail site.
- A team-oriented working environment with responsibility for operational and commercial results.

Hope Trading Company Pty Ltd

Job Title: Retail Manager

Company: HOPE TRADING COMPANY PTY LTD trading as HOPE ENERGY

Location: Hope Energy Arundel, 440 Brisbane Road, Arundel QLD 4214

Employment Type: Full-time, ongoing

Salary : AUD $80,000–$86,000 per annum plus superannuation

Hope Energy is seeking an experienced and motivated Retail Manager to lead the day-to-day operations of our Arundel fuel and convenience retail site on the Gold Coast. The successful applicant will be responsible for managing retail performance, staff, inventory, purchasing, customer service and operational compliance.

This is a full-time, ongoing opportunity for a hands-on retail leader who can balance commercial performance with safe, efficient operations and consistently high customer-service standards. The Retail Manager will report to the Managing Director.

Benefits





- Competitive annual salary of AUD $80,000–$86,000 plus superannuation.
- Full-time, ongoing employment at our Arundel location.
- Opportunity to lead the operations of an established fuel and convenience retail site.
- A team-oriented working environment with responsibility for operational and commercial results.

Task & responsibilities

- Plan, organize and oversee daily service station and convenience-store operations, including the retail floor and fuel forecourt.
- Determine and maintain appropriate product ranges, stock levels, merchandising and customer-service standards in response to customer demand and business needs.
- Manage purchasing activities, liaise with suppliers and retail sales representatives, coordinate orders and deliveries, and monitor purchasing costs.
- Implement and monitor retail pricing, promotions and product displays within approved company policies.
- Monitor daily sales results, analyse trading performance, prepare sales reports and assist with budgeting, expenditure control and profitability initiatives.
- Oversee inventory records, stocktakes, stock rotation, shrinkage and wastage controls.
- Recruit, train, roster, supervise and support retail staff; allocate duties and monitor performance and service standards.
- Maintain high standards of customer service, respond to enquiries and resolve customer complaints.
- Oversee cash handling, point-of-sale reconciliations, banking procedures and accurate retail transaction records.
- Ensure compliance with workplace health and safety, fuel-handling and forecourt procedures,



food safety requirements where applicable, and relevant company policies.
- Maintain site presentation and coordinate routine maintenance and operational issues with appropriate personnel.

Qualification & experience

- An Australian Qualifications Framework (AQF) Associate Degree, Advanced Diploma, Diploma or higher qualification in Retail Management, Business Management or a related field is desirable.
- Alternatively, applicants with at least three years of relevant retail management experience will be considered in the absence of a relevant formal qualification.
- Demonstrated experience managing or supervising a retail store, service station, convenience store or comparable retail operation.
- Experience in staff supervision, rostering, training, inventory management, purchasing and supplier coordination.
- Ability to analyse sales performance, monitor expenditure, manage budgets and implement measures to improve business performance.
- Sound understanding of retail pricing, merchandising, promotional activities and customer-service standards.
- Knowledge of workplace health and safety requirements and retail operational compliance, preferably in a fuel or convenience retail environment.
- Strong leadership, communication, organisational, decision-making and problem-solving skills.
- Ability to manage competing operational priorities and maintain efficient day-to-day retail operations.

About Company

HOPE TRADING COMPANY PTY LTD trading as HOPE ENERGY operates in fuel and convenience retail. The Retail Manager position is based at Hope Energy Arundel, 440 Brisbane Road, Arundel QLD 4214, and involves the daily management of the site’s retail operations.

Hope Energy is an equal opportunity employer and welcomes applications from suitably qualified candidates.

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📌 Retail Manager (City of Gold Coast)
🏢 Hope Trading
📍 City of Gold Coast