FairfieldCity HQ (FCHQ) is more than a co-working space. It's a thriving businesscommunity where entrepreneurs, start-ups and small businesses connect,collaborate and grow. We're seeking an experienced leader to drive the futuresuccess of FCHQ through strategic partnerships, innovative programs andexceptional customer experiences.

Ifyou're passionate about supporting local business, creating opportunities anddelivering meaningful outcomes for the community, we'd love to hear from you.

THE POSITION:

TheCommunity Business Team Leader manages the day-to-day operations of FairfieldCity HQ, including its administrative and financial activities. You will workto improve the visual quality, general amenity, and activation of the space. Akey part of the role involves promoting the space and its services to both newand existing customers through various channels such as events and programs,networking activities, managing online communication platforms and socialmedia, creating and distributing relevant content, and building strongrelationships. Cross-departmental and stakeholder collaboration is essential todeliver a premium experience to internal and external customers and to ensurebusiness goals are met efficiently and effectively.

Youwill also be responsible for seeking innovative partnership opportunities withindustry, government, and professional stakeholders to further develop creativespaces and small business enterprises at FCHQ.

Therole requires considerable independent judgment and initiative.

ABOUT YOU:





You are an energetic andcommercially minded leader who is passionate about supporting local businessand creating vibrant, connected communities. You thrive on buildingrelationships, identifying opportunities and delivering innovative programsthat generate positive outcomes for customers and stakeholders.

To be successful in the role, you will bring:

- Relevant qualifications and experience in community engagement, social media, hospitality, customer service, marketing, sales, event or facility management, or business operations.
- Proven leadership skills to motivate teams and maintain a positive, productive work environment, ensuring deadlines are met.
- Strong customer service focus with a commitment to excellence.
- Excellent negotiation, communication, and interpersonal skills to build partnerships and deliver collaborative services and events.
- Ability to prepare reports, grant submissions, operational plans, and policy documents.
- Knowledge of current marketing and media practices to effectively collaborate with communications teams on campaigns and engagement.
- Experience growing and diversifying customer bases by offering targeted services, programs, and quality support.
- Skill in creating collaborative environments through events and programs to maximise space hire and meet profit goals.




- Valid Class C Driver's Licence.

SALARY & EMPLOYMENT CONDITIONS:

- Permanent full time position, working 70 hours per fortnight
- This position is a Grade 6, with a salary range of $99, 134 p.a. with progression to $109, 426 p.a. on demonstrated competencies, and performance progression up to $116, 122 p.a., plus superannuation.
- A mobile telephone is provided

Fairfield City Council offers a great working environment, where your career development and work life balance matters. We offer a range of benefits including:

- Flexible working options
- Study assistance including up to 10 days Study Leave
- Wellbeing initiatives including Flu vaccination, discounted gym memberships and onsite gym
- Free onsite parking
- Enjoy additional leave perks, including 5 days MyLeave annually
- Access to Long Service Leave after 5 years

FURTHER CONTACTS:

Enquiries regarding the position should be directed to Manager Libraries and Museum, Hollie McPherson on 9725 0118. A Position Description is available on Council's careers website.

CLOSING DATE:

Sunday 29 November 2026, 11:59pm

Fairfield City Council is a smoke-free workplace and is an EEO employer. As an inclusive workplace, we support reasonable workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form.

Applicants must have the right to work in Australia, and may be required to undertake a national police clearance as part of the recruitment process.

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📌 Community Business Team Leader (Fairfield)
🏢 Fairfield City Council
📍 Fairfield