Vocus is seeking an experienced Incident, Problem & Change Manager to join our Enterprise & Government Operations team. This pivotal role focuses on stabilising services, driving permanent fixes and ensuring changes are delivered with minimal customer impact.
You will lead major incident responses, coordinate ITSM processes across incident, problem and change domains, and collaborate with engineering, service delivery and customer-facing teams to improve reliability and outcomes.
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📌 Incident, Problem & Change Lead (Hybrid) (Melbourne)
🏢 Vocus Group
📍 Melbourne
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