Virgin Active Australia in Melbourne is seeking a customer-focused membership administrator to champion member records, direct debit accuracy and retention initiatives. You will handle queries, process cancellations and support arrears management to keep membership revenue healthy.
With 2+ years in customer service or administration, you bring a warm, proactive approach, solid note-taking, and a knack for resolving billing or policy questions.
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📌 Membership Experience & Retention Specialist (Melbourne)
🏢 Virgin Active Australia
📍 Melbourne
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