Synergie Australia is seeking a Customer Service Representative for a trusted client located in Northgate, QLD Pay:
$35-40 per hour + Super Duration:
3‑month temporary assignment with potential for permanent employment Hours:
Monday–Friday 9:00am - 5:00pm Location:
Northgate QLD What you will be required to do: Responding to customer enquiries via phone and email Managing customer requests through Salesforce and internal systems Coordinating service bookings and scheduling requirements Resolving customer issues and complaints in a professional manner Maintaining accurate customer records and account information Liaising with internal departments to ensure service delivery standards are met Working within KPI and service level expectations Building strong relationships with customers and stakeholders To be successful in the role you will:
Previous experience within a customer service or contact centre environment Strong communication skills, both written and verbal Excellent organisational and time management abilities High attention to detail and data entry accuracy Proficiency with Microsoft Office Suite Ability to multitask and manage competing priorities Experience using Salesforce or other CRM systems will be highly regarded A positive attitude and strong customer‑focused approach What’s on offer for you: Opportunity to join a leading national organisation Potential to transition into a permanent position after three months Supportive and cooperative team environment Career development and progression opportunities Hybrid working arrangement available upon permanent conversion Stable Monday to Friday roster