Our Client is an Australian leader in their field and are going through an exciting growth phase!

The role being broad in its responsibilities can offer you the ability to grow your career and offer you challenges with cross business visibility with the opportunity to work closely and form relationships with internal colleagues and external clients.
The span of this role is perfect for those of you with a drive to succeed and will offer you the ability to put your stamp on this positon and the ability to move opportunities and projects forward with independence and autonomy in this growing company.

Responsibilities

You will be processing customer orders, preparing correspondence, fulfilling customer needs to ensure quality and customer satisfaction standards are met.

- Process orders and monitor their progress & keep target customers well informed
- On going customer relationship management via phone & email
- Work closely with Sales, Production and Warehouse teams regarding pricing, stock availability and order status
- Monthly reporting on activities and metrics




- Maintain customer information & commercial debtor responsibilities

Skills Experience

- Good planning and coordination skills
- Excellent communication both verbal and written
- Attention to detail with high degree of accuracy
- Robust relationship and collaboration skills
- Good problem solving skills
- Self Motivated with a ’Can do’ attitude
- Team player
- Experience processing orders within an ERP systems such as PRONTO or SAP would be desirable

Desirable: Degree in Science or Chemistry or even Engineering would be highly regarded

Previous experience working in a customer service role where you have been working closely with transport and logistics would be desirable.

For candidates looking to broaden their career options this position offers great exposure to other areas within the organisation.

BROOKVALE LOCATION

Onsite parking and close to public transport

Good Annual Salary

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📌 Customer Service / Sales Administration (Sydney)
🏢 DCL Recruitment
📍 Sydney