Client Experience Analyst: Voice of the Client (Melbourne)

Client Experience Analyst: Voice of the Client (Melbourne)

13 Nov
|
Slater and Gordon Lawyers
|
Melbourne

13 Nov

Slater and Gordon Lawyers

Melbourne

Slater & Gordon Lawyers in Melbourne is seeking a Client Experience Analyst to join our Shared Services team. You’ll own and champion the Voice of Client programme, using research, data and client insights to identify opportunities to improve the client journey.

You will conduct interviews, journey mapping, surveys and usability testing, turning feedback into actionable recommendations and better service experiences across teams.

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📌 Client Experience Analyst: Voice of the Client (Melbourne)
🏢 Slater and Gordon Lawyers
📍 Melbourne

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