Randstad is seeking an IT Service Desk Officer (Shared Services) to join the NSW public sector support team.
You will be the first point of contact for school-based and corporate staff, delivering high-quality customer service and practical IT support from in office hubs in Parramatta, Newcastle, Wollongong, or Bathurst.
You will triage, diagnose and resolve IT requests in a rapid-paced, multi-channel setting, logging incidents and ensuring data privacy while meeting KPI targets.
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📌 It Service Desk Officer Public Sector On Site Wollongong
🏢 Randstad Digital Australia
📍 Wollongong
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