Immediate Start | 7-Day Practice | King Street Medical
About Us
King Street Medical is a well-established and trusted medical practice, committed to providing excellence in patient care. Our reception team plays a vital role in ensuring the smooth and efficient running of the clinic, supporting both patients and our healthcare team.
About the Role
We are seeking energetic, enthusiastic, and flexible Medical Receptionists to join our growing team. This role requires a can-do attitude, excellent organisational skills, multi tasking and a strong focus on delivering compassionate, professional service to our patients.
Key Responsibilities
- Greeting patients, scheduling appointments, and managing check-ins/check-outs
- Answering phone calls promptly and professionally
- Maintaining accurate patient records and billing information
- Processing payments (cash, EFTPOS, Medicare) in line with billing policies
- Scanning, filing, and managing incoming correspondence (mail, email, faxes)
- Typing documents with accuracy and attention to detail
- Conveying messages clearly in person, by phone,
and electronically
- Liaising with patients and families in a respectful and caring manner
About You
- Previous medical reception experience
- Strong computer literacy and ability to learn new systems quickly
- Exceptional customer service and interpersonal skills
- High attention to detail and excellent organisational skills
- A professional and positive attitude with a robust work ethic
- Flexibility with working hours, including weekends
- Ability to manage competing priorities while maintaining quality service
- Strong written and verbal communication skills
- Capacity to work independently and collaboratively within a team
- Commitment to confidentiality and professionalism
- Experience using Best Practice and HotDoc software
- Proficiency in Microsoft Office Suite
What We Offer
- A supportive and friendly team environment
- Opportunities for professional growth and development
- Flexibility across full-time, part-time, and casual positions
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📌 Casual Medical Receptionist (Warrawong)
🏢 King Street Medical
📍 Warrawong
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