Sports Clinic NQ is seeking a friendly, professional and highly organised Medical Receptionist to join our team on a casual basis, working approximately 25-35 hours per week.
We are a busy specialist sports medicine clinic committed to delivering high-quality patient care and an exceptional patient experience from the moment they contact us.
About the Role
As a Medical Receptionist, you will play an important role within our clinic, providing a welcoming, professional and efficient first point of contact for our patients.
Key Responsibilities
- Welcoming and assisting patients in a friendly and professional manner
- Managing day to day reception and general administrative duties
- Answering and managing incoming telephone calls and enquiries
- Booking, rescheduling and confirming patient appointments
- Managing patient registrations and maintaining accurate patient information
- Processing Patient, Medicare and DVA billing
- Managing emails, referrals and patient recalls
- Maintaining a clean, organised and skilled reception area
- Cleaning and preparing consultation rooms and general clinic areas
- Providing compassionate, respectful and confidential service to all patients
About You
- Friendly,
approachable and genuinely enjoys working with people
- Professional, reliable and well presented
- Highly organised with excellent attention to detail
- Confident communicating with patients, doctors and other healthcare professionals
- Comfortable managing multiple tasks and competing priorities
- A positive team player who is willing to support colleagues
- Discreet and respectful when handling confidential patient information
- Computer literate and confident learning new systems and processes
- Previous experience with Best Practice is desirable but not essential
Previous Experience
Previous experience in medical reception and familiarity with Best Practice is highly desirable. However, we also welcome applications from candidates with strong customer service and administrative experience who are looking to develop their skills and build a career within the medical industry.
Why Join Sports Clinic NQ?
- Join a friendly, supportive and professional team
- Work alongside experienced medical and allied health professionals
- Be part of a workplace where patient care, teamwork and professionalism are highly valued
- Develop your skills and experience in medical administration
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📌 Medical Receptionist - Sports Medicine Clinic (Townsville City)
🏢 Sports Clinic NQ
📍 Townsville City
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