Job Description

Oporto started in 1986 with one restaurant in Bondi. Since then we have grown to over 180 restaurants across Australia and internationally. We are passionate about our people, customers and creating flavour packed flame grilled chicken meals. We are serious about creating vibrant experiences and delicious food that really feeds the soul - making sure our customers feel incredible on the inside and even better on the outside… And that’s where you come in.

Do you love to create smiles and memorable experiences and want to be part of our Oporto Familia?

Working at Oporto is so much more than just a job. It’s a place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised and rewarded for making a difference and have access to careers within Oporto and the broader Craveable Brands family that includes our Restaurant Support Centre, Red Rooster and Chicken Treat.

Being part of the Oporto Familia means sharing the love of our food with our customers, providing real experiences that are genuine and vibrant. We celebrate diversity and individuality where you can be your authentic self every day. And you can rest assured that the safety of our product, people and customers is always our top priority.

We are looking for Shift Supervisors right now!

About the Role

As a Shift Supervisor you will be responsible for the successful leadership of a team to deliver overall brand standards and results. You will motivate, coach, and support your team to drive feel‑good customer experiences, deliver delicious safe food, drive sales, and maximise profit all whilst maintaining the overall safety of the team and customers.



You will use your time management and communication skills together with your can‑do attitude to ensure all tasks are completed to best in class standards and that our customers are always our top priority.

Responsibilities

- Lead and coordinate the team during your shift
- Supervise team performance and provide coaching and feedback
- Ensure all food, service and safety standards are consistently met
- Handle customer enquiries and resolve issues in a professional manner
- Support opening and closing procedures as required
- Monitor stock levels and assist with basic inventory control
- Assist with cash handling, POS procedures and basic reconciliations
- Ensure compliance with food safety, WHS and company policies
- Communicate effectively with management regarding shift performance

Requirements

- Previous experience in a supervisory role within hospitality, QSR or retail
- Strong leadership, communication and problem‑solving skills
- Ability to train, coach and motivate team members
- Sound understanding of food safety, customer service and operational standards
- Ability to work under pressure and manage priorities effectively

Benefits

- Competitive pay rate
- Flexible rosters and employment stability – let’s talk about what work‑life balance means to you
- Clear career progression – level up to Assistant Restaurant Manager and beyond




- Comprehensive training and ongoing support to set you up for success
- Free ZSG uniforms and exclusive merchandise
- Team‑building events and crew competitions
- Cultural celebrations and brand moments
- Opportunities to grow into head office

About Red Rooster

Red Rooster is Australia’s first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people – that is, our crew, customers and community – and we are here to satisfy Australia’s chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers’ faces … And that’s where you come in.

Do you love to bring joy to the everyday and want to grow your leadership career?

Working at Red Rooster is so much more than a job. It’s a place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised and rewarded for making a difference and have access to careers within Red Rooster and the broader Craveable Brands family. (this includes our Restaurant Support Centre, Oporto and Chicken Treat.)

At Red Rooster we wanna have fun. We bring our swagger and generous spirit to work and put pride, passion and care into everything we do. We celebrate diversity and individuality and strive to be our best selves every day. The safety of our product, people and customers is always our top priority.

Further Information

If you love food, fun and leading people in a fast paced workplace, and you take pride in presenting your space and product, and have a passion to be the best part of someone’s day, you’ll fit right in.

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📌 Shift Supervisor - South Melbourne
🏢 Oporto
📍 Melbourne