Account Manager – Commercial Plumbing | National Clients | VIC-Based Role

Join one of Australia's fastest-growing commercial plumbing providers. CAB Plumbing delivers essential plumbing services across Victoria, New South Wales and Queensland, servicing tier-one clients across property, retail, banking, education and government.

We're looking for a confident, solutions-focused Account Manager to join our VIC office. You'll run your own portfolio of client accounts and lead the field technicians who deliver the work, from reactive call-outs to quoted and preventative programs.

About us

With a team of 60+ field and office staff, CAB Plumbing has built a strong reputation for reliability, performance and clear communication. Our Thomastown HQ is the heart of our national operations.

The role

- Own a portfolio of key commercial and national accounts (VIC focus): the main point of contact for clients and facility managers
- Manage and lead field technicians and subcontractors: allocate work, set expectations and check quality and compliance
- Oversee reactive, quoted and planned maintenance works from creation through to completion and invoicing




- Coordinate job flow in Simpro and client portals such as Corrigo: scheduling, updates and client communication
- Review quotes, follow up approvals and grow your accounts
- Monitor KPIs and SLAs, report performance to clients, and resolve escalations quickly
- Work closely with our scheduling, quoting and finance teams to keep jobs, margins and invoicing on track

What you bring

- Experience in account management, client coordination or service delivery (plumbing, trades or FM ideal)
- Experience leading or coordinating field teams and subcontractors
- Knowledge of job management systems (Simpro highly regarded)
- Solid communication and organisational skills; proactive and calm under pressure
- A trade background or plumbing knowledge is highly regarded
- Current driver's licence

Salary $130,000 to $150,000 plus super

Company car, phone and laptop

Your own client portfolio, with real autonomy and an experienced leadership team behind you

A growing national business with a local team feel, and room to grow as we expand along the east coast

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📌 Account Manager – Commercial Plumbing (Melbourne)
🏢 CAB Plumbing
📍 Melbourne