Nuvo Health | Double Bay, Sydney NSW | Permanent Full Time (38 hours per week)

Ready to take the lead at the front desk?

Are you an experienced Medical Receptionist who knows their way around Best Practice and enjoys keeping a busy medical practice running smoothly?

Nuvo Health is looking for a confident, capable and proactive Medical Receptionist to join our team at our Double Bay clinic.

This is an opportunity for someone who can step into the role, take ownership of the front desk and quickly become a valued part of the clinic team. We're looking for someone who understands the pace of general practice, is comfortable working independently and can deliver an exceptional patient experience from the moment someone walks through the door.

What you'll be doing

- Taking ownership of the front desk and managing the day-to-day reception operations.
- Welcoming patients and providing friendly, professional service.
- Managing appointments, patient enquiries and incoming telephone calls.
- Using Best Practice confidently to manage patient records, appointments and clinical administration.
- Processing Medicare billings, payments and private accounts.
- Managing referrals, results, recalls and other administrative tasks.
- Supporting doctors and nursing staff to ensure the clinic runs efficiently.
- Maintaining patient confidentiality and accurate records.




- Keeping the reception area organised and ensuring patients receive a positive experience.

What we're looking for

This role will suit someone who already has solid medical reception experience and can confidently step into a busy front desk environment.

You’ll ideally bring:

- Previous experience working as a Medical Receptionist in a general practice.
- Strong, hands‑on experience with Best Practice software – essential.
- Confidence managing a busy reception desk with minimal supervision.
- A good understanding of Medicare billing and general practice workflows.
- Excellent communication and telephone skills.
- The ability to prioritise, multitask and remain calm under pressure.
- A proactive approach, strong initiative and a willingness to take responsibility.
- A genuine commitment to patient care, confidentiality and teamwork.

Why join Nuvo Health?

At Nuvo Health, we believe great patient care starts with a outstanding team. We are a growing network of GP clinics committed to providing quality healthcare and creating welcoming, supportive environments for our patients and employees.

You’ll have the opportunity to join an established healthcare group, work alongside a dedicated team of medical professionals and make a genuine contribution to the daily success of our Double Bay clinic.

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