At Simply Helping, our mission is to add value, meaning and dignity to the lives of others by providing flexible, person-centred care and support in an environment of safety and trust. We are seeking a passionate and organised Care Coordinator to join our growing team and play a vital role in supporting older Australians and people living with disability. This is an opportunity to work with a respected and values-driven organisation that genuinely cares about its clients, employees, and community.

This a full time role working from our Torquay office.

About the Role As a Care Coordinator, you will be responsible for coordinating safe, responsive, and person-centred services that meet each client's individual needs, goals, and preferences. You will act as a key point of contact for clients, families, support workers, and other stakeholders to ensure services are delivered to the highest standard.

Key Responsibilities - Coordinate and review person-centred care plans - Schedule and monitor client services and support - Liaise with clients, families, support workers, and external stakeholders - Support client onboarding and service commencement - Monitor service quality and identify opportunities for improvement - Assist with recruitment, onboarding and training of support workers - Maintain accurate client records and documentation - Support operational and administrative functions as required - Escalate service risks and concerns appropriately to management What We’re Looking For You are a compassionate and organised professional who thrives in a fast-paced environment and enjoys building positive relationships with clients and colleagues.

Essential





Skills and Experience - Strong communication and interpersonal skills - Excellent organisational and problem-solving abilities - Ability to manage competing priorities and work autonomously - Experience working with diverse stakeholders - Proficiency in Microsoft Word, Excel and SharePoint - Commitment to person-centred service delivery and quality outcomes Qualifications We welcome applicants with:

- Diploma in Community Services and a minimum of three years' case management experience; or - Bachelor's degree in Social Work, Behavioural Science or a related discipline; or - Nursing qualifications and relevant industry experience.

Mandatory

Requirements - Current Australian Driver's Licence - Current Working with Children Check - Current NDIS Worker Screening Check - Current First Aid Certificate - Evidence of Flu Vaccination - Evidence of COVID-19 Vaccination Why Join Simply Helping?

At Simply

Helping, our values guide everything we do: Integrity - Connection - Accountability - Respect We offer - A supportive and cooperative team environment - Meaningful work that positively impacts people's lives - An organisation committed to diversity, inclusion and equality - The opportunity to contribute to quality outcomes for vulnerable members of our community. Diversity and Inclusion Simply Helping is committed to creating a diverse and inclusive workplace. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, and people living with disability.

Note: A satisfactory screening process, including checks relevant to the role, will be required prior to appointment.

📌 Care Coordinator (Torquay)
🏢 Simply Helping
📍 Torquay