Care Team Lead – Community Care

Golden Bloom Care | Balcatta, WA | Full-time | Hybrid

Lead a team. Shape the care. Grow with a local business that genuinely cares.

About us

Golden Bloom Care is a locally owned and operated Perth care provider, supporting older people and people living with disability to live well at home and stay connected to their community. We deliver person-centred care across Support at Home, Home Care Packages, NDIS, private and brokerage services, and we work closely with GPs, hospital discharge teams and social workers across Perth.

We're small enough that every person matters — our clients, their families and our team — and we're growing. That's where you come in.

The role

As our Care Team Lead, you'll take ownership of a geographical area, making sure every client in your patch receives safe, reliable, high-quality care from a team that feels supported and valued. You'll be the go-to person for your clients, their families and your support workers.

What you'll be doing

Care management

- Oversee the care of clients in your area, from intake and onboarding through to reviews and changing needs
- Develop and update care plans with clients, families and referrers
- Respond to incidents, feedback and escalations promptly and professionally
- Liaise with allied health, nursing and other providers to coordinate supports

Scheduling

- Build and manage rosters that match the right support worker to the right client
- Manage cancellations, leave and last-minute changes so service continuity never drops
- Keep rostering compliant with the SCHADS Award and client funding

Staff management and leadership

- Lead, coach and support a team of support workers across your area
- Assist with recruitment, onboarding, inductions and ongoing training
- Run check-ins, supervisions and performance conversations
- Build a positive,



accountable team culture where people want to stay

About you

- Experience in a community care, home care or disability coordination or leadership role
- Confident with rostering and care management, ideally across aged care and NDIS
- A natural leader who communicates clearly and calmly under pressure
- Highly organised, with strong problem-solving and time management skills
- Comfortable with care management and rostering software (Imploy experience a bonus)
- Working knowledge of Support at Home, Home Care Packages and/or NDIS funding
- Relevant qualification in Individual Support, Ageing, Disability or Community Services (Cert IV or above preferred)
- Current NDIS Worker Screening Check and National Police Clearance (or willingness to obtain)
- Current driver's licence and reliable, insured vehicle

What we offer

- Flexible hybrid working — a mix of time in our Balcatta office, out in your community and working from home
- Support and mentoring — work directly alongside our leadership team, with genuine investment in your development
- Room to grow — we're expanding, and there's a real pathway for the right person
- A local business with heart — no layers of red tape, just a team that cares about doing things properly
- Competitive salary + travel allowence + superannuation

How to apply

If you're ready to lead a team that makes a real difference to people's lives, we'd love to hear from you. Apply with your resume and a short cover letter telling us why this role is right for you.

Email [email protected]

Visit us at www.goldenbloomcare.com.au

Golden Bloom Care is an equal chance employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, and people with lived experience of disability

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