Alkoomi Wines is a family-owned winery based in Frankland River, with a cellar door in Albany. We're looking for a friendly, organised and reliable person to join our Albany team as our Cellar Sales Coordinator.
This is a hands-on role that combines customer service, wine sales and the day-to-day operations of our Albany cellar door. We're a small team, so we're looking for someone who is happy to take responsibility, work independently and lend a hand wherever needed.
Your main responsibilities will include:
- Welcoming customers, hosting wine tastings and managing cellar door sales.
- Overseeing the daily operations and presentation of the Albany cellar door.
- Picking, packing and preparing customer orders.
- Managing cellar door stock and maintaining accurate online store inventory.
- Processing orders and responding to customer enquiries.
- Supporting our wine club, promotions and events.
- Working alongside our sales and administration team to keep things running smoothly.
We're looking for someone who:
- Enjoys working with people and providing good customer service.
- Is organised,
practical and pays attention to detail.
- Can work independently and manage their own workload.
- Is comfortable using computers and learning new systems.
- Has experience in retail, hospitality or a similar role.
- Has an interest in wine and is keen to learn more.
- Holds a current RSA certificate or is willing to obtain one.
- Wine knowledge or previous cellar door experience would be an advantage, but isn't essential. A good attitude, willingness to learn and the ability to get things done are just as significant.
Working at Alkoomi
Alkoomi is a family-owned business with a long history in the Great Southern. We have a small, supportive team and take a practical, down-to-earth approach to what we do.
This role offers a good mix of customer interaction and behind-the-scenes work, with the opportunity to develop your knowledge of wine and the industry.
Hours: Tuesday to Friday and every second Saturday