Love hospitality, meeting new people and creating memorable guest experiences? We'd love you to join our team!
We're looking for a friendly, enthusiastic and customer-focused person to join our team at Alpine Hotel Bright.
If you enjoy working with people, love variety in your day and take pride in providing exceptional service, this could be the perfect opportunity for you!
About Us
Located in the heart of beautiful Bright, Alpine Hotel Bright brings together the charm of a traditional country hotel with the comfort of luxury accommodation.
Welcoming locals and visitors alike, our hotel is a place where great hospitality, friendly service and memorable experiences come together.
From guests enjoying a relaxing getaway in the Victorian High Country to locals catching up over a meal or drink, we take pride in creating a warm and welcoming atmosphere for everyone who walks through our doors.
The Opportunity
As our Hotel Reception & Front of House Attendant, you'll enjoy a varied, hands-on role across our accommodation and hotel operations.
From welcoming guests arriving for a getaway in beautiful Bright to looking after our locals and visitors in the hotel, you'll play an important role in making every guest feel at home.
What you'll be doing:
- Welcoming guests and managing accommodation check-ins and check-outs
- Coordinating reservations and enquiries for our luxury accommodation units
- Providing friendly and attentive front of house service within the hotel
- Assisting with food and beverage service
- Managing guest enquiries, bookings and payments
- Ensuring our reception and front of house areas are welcoming and well presented
- Working closely with our team to keep daily operations running smoothly
- Creating positive and memorable experiences for our guests
About You
We're looking for someone who brings a warm smile, a great attitude and a genuine passion for hospitality.
You'll be a outstanding fit if you:
- Enjoy meeting new people and making them feel welcome
- Have excellent communication and customer service skills
- Are friendly, professional and approachable
- Have strong organisational skills and attention to detail
- Enjoy variety and can confidently multitask
- Are reliable, flexible and a great team player
- Are comfortable using computers and learning booking systems
- Take pride in delivering a high standard of guest service
- Are available to work a flexible roster, including weekends and evenings
- Hold a current RSA certificate or are willing to obtain one
Previous experience in accommodation, reception or hospitality would be an advantage, but a positive attitude and willingness to learn are just as important.
Why Join Alpine Hotel Bright?
- Variety every day – enjoy a mix of luxury accommodation reception and hotel hospitality
- A friendly team – work alongside welcoming and supportive people
- A fantastic location – work in beautiful Bright, surrounded by the Victorian High Country
- Opportunities to learn – develop your skills across different areas of hospitality
- Make a difference – help create memorable experiences that keep our guests coming back
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📌 Reception/Front of House (Bright)
🏢 Jacob Group
📍 Bright
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