Westpac Bank in NSW is seeking a Customer Service Leader to join our Retail Banking cluster covering Richmond, Springwood and Windsor. You will lead and coach frontline teams, drive exceptional customer experiences and oversee risk and daily operations across the cluster.
This branch-based role operates Monday to Friday, 8:30 am to 4:45 pm, with coverage across multiple branches. You’ll foster growth, support staff, and help ensure service excellence while maintaining robust compliance and
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📌 Branch Customer Service Leader & Experience Coach (Richmond)
🏢 Westpac Bank
📍 Richmond
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