Recent Town Toyota is seeking a strategic Customer Experience Manager to shape retention, engagement and growth across two leading Toyota dealerships. You will analyse customer and operational data, turn insights into practical improvements, and lead initiatives that lift the customer journey, CRM use and lead management.
This is a data-driven leadership role that collaborates across teams, manages the Customer Retention Team, and partners with dealership leaders to drive better processes and
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📌 Customer Experience Leader: Data-Driven Retention & Growth (Perth)
🏢 New Town Toyota
📍 Perth
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