At Grace, we've been helping Australians move, store and manage their information for over 100 years. What makes us successful is our people. We invest in our teams through hands-on training, career development and opportunities to grow within the business. It's a place where you can build your skills, achieve your goals and make an impact.
The Role
We're looking for a motivated, customer-focused professional who enjoys building relationships, identifying sales opportunities and delivering great customer experiences.
You'll manage incoming enquiries, provide tailored removal solutions, prepare quotes and coordinate bookings from initial enquiry through to confirmation. Combining sales, customer service and administration, this is an opportunity to take ownership of the customer journey while working towards sales targets.
Key Responsibilities
- Manage customer enquiries across phone and email
- Prepare tailored domestic and international removal quotations
- Identify sales opportunities and promote additional services, including storage and ancillary solutions
- Follow up leads,
convert enquiries into bookings and achieve sales KPIs
- Coordinate bookings and maintain accurate customer records
About You
- Experience in customer service, sales or a similar client-facing role
- Confident communicator with strong relationship-building skills
- Commercially minded with a focus on achieving results
- Robust organisational skills and the ability to manage competing priorities
- Comfortable using computer systems and managing administrative tasks
- Self-motivated, proactive and eager to learn
The Perks
- $65,000–$70,000 base salary Super Uncapped Commission
- Structured training, mentoring and access to our Learning & Development program
- Genuine opportunities for career progression
- Employee rewards and recognition programs
- Exclusive employee benefits, including EAP, novated leasing and salary sacrifice
- Join a respected, established Australian brand with over 100 years of industry experience