Ready to take your Property Management career to the next level?
Are you an experienced Property Manager who loves the industry but is ready for a role with more influence, leadership and impact?
This is a unique opportunity to step away from the day-to-day pressures of portfolio management and move into a Performance Manager role, where your experience will be used to coach, mentor and support Property Managers while working closely with senior leadership.
You'll play a key role in driving operational excellence, improving team performance and helping shape the future of a high-performing Property Management division.
This is the perfect opportunity for a Senior Property Manager or emerging leader who is ready to share their knowledge, develop others and take the next step in their career.
The Perks:
- No portfolio management - leave behind the daily pressures of arrears, owners, tenants and routine portfolio tasks
- Move into a leadership-focused role - coach, mentor and support Property Managers to reach their full potential
- Work closely with senior leadership and have a genuine impact on business performance
- Be part of meaningful improvements across processes, systems and operational standards
- Expand your career beyond traditional Property Management with exposure to leadership and operations
- 12-month fixed-term contract offering valuable career development and experience
- Join one of Australia's leading residential property organisations
The Responsibilities:
As the Operations Manager you will be responsible for supporting Property Management teams to achieve consistent, high-quality results.
Your responsibilities will include:
- Monitor Property Management performance metrics and identify opportunities for improvement
- Coach, mentor and support Property Managers through targeted development programs
- Analyse operational data and provide recommendations to improve productivity and performanceConduct quality assurance reviews and ensure processes and compliance standards are maintained
- Support teams with documentation, reporting and operational requirements
- Monitor key performance areas including arrears, vacancies, inspections and workflow completion
- Assist with systems administration, optimisation and process improvements
- Partner with leadership teams to implement initiatives and drive ongoing operational success
The Person:
We are looking for an experienced Property Manager who is ready to move beyond managing a portfolio and into a role focused on people, performance and continuous improvement.
You will ideally have:
- Solid residential Property Management experience
- A passion for coaching, mentoring and helping others succeed
- A strong understanding of Property Management processes, compliance and best practice
- The ability to analyse data, identify trends and implement improvements
- Experience using systems such as Reapit, Ailo or similar platforms
- Exceptional organisational skills with strong attention to detail
- Excellent communication skills and confidence engaging with multiple stakeholders and senior leaders