We are seeking suitably qualified and highly motivated individual’s to join the Rex Adelaide Airport Team in the role of a part-time Customer Service Officer.

Reporting:

This position reports to the Adelaide Airport Manager.

Position responsibilities:

- Provide domestic and regional check-in, departure and arrival services for Rex at Adelaide Airport
- Reservation and ticket sales including collection of monies
- Pre and post flight duties
- Editing flights
- Sales reporting and recording functions as appropriate
- Assist with the receipt and dispatch of aircraft including operation of aerobridge if required
- Rex Lounge duties, including processing of guests, restocking and cleaning
- Assisting special needs customers.
- Assist customers with damaged and lost baggage enquiries




- Comply with requirements set out in the company’s safety policy and standard operating procedures
- Other duties as requested by the Airport Manager

Selection Criteria:

- Airport and Sabre system experience preferred
- Able to obtain an ASIC (Aviation Security Identification Card) and Aerobridge licence
- Able to work shift work that includes early starts, evenings and weekend work
- Ability to work in a team setting and a commitment to on time performance
- Well-developed written and oral communication skills
- Outstanding image and presentation
- Computer literacy of a high degree
- Ability to work unsupervised.

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📌 Customer Service Officer – Adelaide
🏢 Rex Group
📍 Adelaide