Job Description
/n ESS Manages all aspects of large-scale accommodation facilities or “villages” for remote works, providing the essential comforts such as a hot meal, a clean bed, freshly laundered workwear to health and wellness facilities for those working away from home. /n THE POSITION /n Client & Business Management /n /n
- Build and maintain strategic client relationships. /n
- Conduct regular business reviews and manage contract retention plans. /n
- Drive client satisfaction through service improvements and innovation. /n
- Support sales, tender activities, and business growth opportunities. /n
- Oversee subcontractor performance and compliance. /n /n Commercial & Retail Performance /n /n
- Improve service quality through customer feedback and satisfaction surveys. /n
- Develop retail and merchandising strategies to maximise sales and profitability. /n
- Manage Bar & Retail P&L; performance through pricing and commercial reviews. /n
- Identify opportunities to increase revenue, volume, and margins. /n /n Financial Management /n /n
- Lead budget preparation and financial performance reviews. /n
- Achieve budget targets and control operating costs. /n
- Ensure accurate client billing and debtor management. /n
- Drive cost control initiatives and continuous improvement. /n /n Leadership & People Management /n /n
- Collaborate and influence across operational and support teams. /n
- Foster a positive workplace culture. /n
- Support employee development, retention, performance management, and recognition. /n
- Promote diversity and inclusion. /n /n Safety, Compliance & Sustainability /n /n
- Champion Health, Safety, Environment and Quality (HSEQ) standards. /n
- Ensure compliance with legislative and organisational requirements. /n




- Promote Compass Group's safety culture and environmental initiatives. /n
- Implement risk mitigation and continuous safety improvements /n /n THE PERSON /n /n
- Significant industry leadership experience (minimum 4-5 years) /n
- Strong understanding of HSE principles and workplace legislation. /n
- Demonstrated client relationship and stakeholder management skills. /n
- Ability to identify contract retention and business development opportunities. /n
- Robust systems and commercial acumen. /n
- Capacity to provide senior leadership coverage when required. /n
- Business or degree qualifications. /n
- Contract management experience. /n
- Senior-level culinary experience. /n /n THE BENEFIT /n As a Team Member with Compass Group, you will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits; /n /n
- Immediate access to 100+ retail discounts accessible from your mobile /n
- Multiple salary packaging options to help your dollar go further /n
- Health and wellbeing employee benefits to help look after you /n
- Recognition programs including service and safety awards, regular team events, site-based perks and company discounts. /n /n Diversity & Inclusion /n We value the unique backgrounds, experience, and abilities of all our employees. ESS and Compass Group are committed to creating inclusive workplaces where everyone feels respected, valued, and empowered. /n We welcome applications from people of all backgrounds, ages, sexual orientations, gender identities, and abilities, including Aboriginal and Torres Strait Islander peoples. /n

📌 Manager - Key Accounts (Perth)
🏢 Compass Group
📍 Perth