Job Description
/n Description/n /n /n Do you thrive in a fast-paced, high-energy environment where attention to detail and compliance are key? /n Do you take pride in creating a safe, welcoming and engaging Gaming experience for members and guests? /n If that’s a yes– we’d love to hear from you /n The DOOLEYS Group operates two vibrant Clubs in Lidcombe and Regents Park, along with DOOLEYS Health + Fitness, and we are currently seeking enthusiastic, service-driven professionals with Gaming experience to join our team as Full-Time Customer Service Attendants (CSA). /n

About the Role
/n As a Customer Service Attendant, you will play a key role in delivering a premium hospitality experience to our valued members and guests. This is a hands-on, dynamic role where you will work across multiple departments, with a strong focus on Gaming operations. /n Your responsibilities will include (but are not limited to): /n
• Warmly greeting members and guests and building rapport across diverse cultural backgrounds /n
• Delivering exceptional service across Gaming and Food & Beverage areas /n
• Operating and monitoring gaming machines in line with compliance requirements /n
• Assisting patrons in the Gaming area, including machine payouts and general enquiries /n
• Preparing and serving beverages in accordance with RSA requirements /n
• Operating cashier tills and handling transactions accurately /n
• Maintaining high standards of presentation, cleanliness and compliance /n




• Ensuring adherence to operational procedures and responsible service standards /n /n /n /n Skills And Experiences/n /n /n About You /n We are looking for hospitality professionals who genuinely enjoy engaging with people and creating memorable experiences, with proven experience in Gaming environments. /n To succeed in this role, you will have: /n
• Previous experience in a Gaming role within a club, pub or similar venue (essential) /n
• A strong understanding of Gaming compliance and responsible gambling practices /n
• A customer-first mindset and passion for service excellence /n
• Excellent communication and interpersonal skills /n
• The ability to work collaboratively in a team environment /n
• A positive, professional and friendly attitude /n
• The flexibility to work a rotating roster across days, evenings, overnight shifts, weekends and public holidays /n A current RSA and RCG is required. /n /n Why Join the DOOLEYS Group? /n As a valued team member, you will enjoy: /n
• In office parking /n
• Discounted meals /n
• Discounted membership at DOOLEYS Health + Fitness /n
• Birthday leave /n
• Paid community leave /n
• Ongoing training and development opportunities /n
• A supportive team environment where your contribution is recognised /n Our Values /n At The DOOLEYS Group, we are guided by our core values: Courage | Respect | Professionalism | Integrity | Humility /n If you are passionate about hospitality and ready to grow your career in a supportive and energetic environment, we would love to hear from you. /n Apply now and become part of The DOOLEYS Team. /n /n /n /n

📌 Customer Service Attendant (Sydney)
🏢 DOOLEYSHub
📍 Sydney