This is a complex, multi-site group of entities operating in a fast-paced, entrepreneurial environment. With a clear vision for its People & Culture function, the business is investing in a more strategic and proactive partnering model that strengthens leadership capability and supports its continued growth.

Rather than stepping into an environment where every process is already set in stone, you will have the opportunity to bring your knowledge and ideas, adapt quickly as priorities change and see the impact of your work. You will contribute to the continuous improvement of the People & Culture function, helping build the frameworks, capability and ways of working needed for the future.

The opportunity

Reporting to the Business Partnering Manager, you will own an operational portfolio and work closely with state managers, regional managers and team leaders as your key stakeholders. This is a hands-on partnering role where you will spend time in the business, understand workforce challenges early and help leaders manage their people responsibilities with greater confidence.

The broader P&C; team has grown significantly in the past 12 months. You will join at an important stage, with scope to bring ideas, strengthen ways of working and contribute to practical, scalable frameworks that will support this organisation at it continues to evolve.

- Build trusted relationships across your portfolio and provide practical advice throughout the employee lifecycle;
- Partner on workforce planning, recruitment, retention and wellbeing priorities, working closely with Talent Acquisition and other People & Culture specialists;
- Coach leaders through performance, conduct, grievances and other employee relations matters, escalating higher-risk cases when needed;
- Create and improve policies, procedures, tools and workflows that make expectations clearer and support consistent decision-making;
- Use workforce insight to identify risks, improve capability and get ahead of recurring people issues; and
- Support organisational change and travel to key sites, including FNQ and interstate locations, approximately every 6-8 weeks.

About the organisation

This is a complex, multi-site group of entities operating in a fast-paced, entrepreneurial environment. With a clear vision for its People & Culture function,



the business is investing in a more strategic and proactive partnering model that strengthens leadership capability and supports its continued growth.

Rather than stepping into an environment where every process is already set in stone, you will have the opportunity to bring your knowledge and ideas, adapt quickly as priorities change and see the impact of your work. You will contribute to the continuous improvement of the People & Culture function, helping build the frameworks, capability and ways of working needed for the future.

The opportunity

Reporting to the Business Partnering Manager, you will own an operational portfolio and work closely with state managers, regional managers and team leaders as your key stakeholders. This is a hands-on partnering role where you will spend time in the business, understand workforce challenges early and help leaders manage their people responsibilities with greater confidence.

The broader P&C; team has grown significantly in the past 12 months. You will join at an important stage, with scope to bring ideas, strengthen ways of working and contribute to practical, scalable frameworks that will support this organisation at it continues to evolve.

- Build trusted relationships across your portfolio and provide practical advice throughout the employee lifecycle;
- Partner on workforce planning, recruitment, retention and wellbeing priorities, working closely with Talent Acquisition and other People & Culture specialists;
- Coach leaders through performance, conduct, grievances and other employee relations matters, escalating higher-risk cases when needed;
- Create and improve policies, procedures, tools and workflows that make expectations clearer and support consistent decision-making;
- Use workforce insight to identify risks, improve capability and get ahead of recurring people issues; and
- Support organisational change and travel to key sites, including FNQ and interstate locations, approximately every 6-8 weeks.

Required experience





You will bring generalist People & Culture experience and some established business partnering capability. You will be comfortable owning your portfolio, giving clear advice and working independently without needing every step mapped out. Just as importantly, you will be resilient, adaptable and able to work through a varied workload in an organisation that is still building its People & Culture foundations.

- Experience in a People & Culture Business Partner, Senior Advisor or comparable generalist role, including ownership of a business portfolio;
- Solid coaching capabilities and confidence advising operational leaders, with the judgement to challenge constructively and recommend a practical way forward;
- Working knowledge of the Fair Work Act, National Employment Standards and Modern Awards, with some experience managing ER matters;
- Experience contributing to workforce planning, recruitment, organisational development, learning or leadership capability initiatives;
- Ability to create practical frameworks, policies and processes while responding to immediate business needs;
- Tertiary qualifications in Human Resources, Business, Employment Relations or a related discipline; and
- Multi-site, diverse operational experience will be highly regarded.

Benefits

- Work closer to home with head office located on the Gold Coast;
- Hybrid flexibility with five days per fortnight from home;
- Join a passionate, energetic, and strategically focused HR team where you can collaborate and learn from tremendous leaders;
- Chance to influence how a growing People & Culture function supports the business; and
- You will be trusted to manage your portfolio, bring ideas to the table and build relationships across head office and key operational sites.

At u&u; Recruitment Partners, we value diversity,equityand inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process (including alternate formats to apply), or have a preferred method of communication, we encourage you to make a request. In response to those requests, we will collaborate closely with you to implement the appropriate adjustments.

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📌 People and Culture Business Partner (City of Gold Coast)
🏢 u&u. Recruitment Partners
📍 City of Gold Coast