Accenture is seeking a Service Management Consultant / Process Specialist to design, uplift and embed ITSM practices across diverse client environments. The role combines process design, advisory, and hands-on delivery within complex enterprise settings, including multi-supplier, cloud, and platform engineering contexts such as DevOps and SRE.
The successful candidate will work with stakeholders, delivery teams, and service providers to establish fit-for-purpose ITSM processes, governances, and
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📌 ITSM Process Architect – ITIL 4 & DevOps Leader (Melbourne)
🏢 Accenture Global
📍 Melbourne
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