At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
- $32.21 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- Rosters published 4 weeks in advance.
- 15% Co-worker discount
- Subsidised meals and complimentary drinks in our Co-worker restaurant
- Free uniforms provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
- 24/7 access to our Employee Assistance Program for health and wellbeing support
Additional Information
- This role is Permanent Full Time, 76hrs/fortnight).
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
About this work area
As Fulfilment Operations Coordinator your responsibilities will include, but are not limited to:
- Supervising the daily operations of the Fulfilment team to secure efficient and protected goods flow processes, including securing a safe environment for customers and co-workers.
- Ensuring that every customer has a consistent and excellent shopping experience by motivating the team to provide the highest goods availability through timely executions.
- Providing feedback on team performance, and analysing and providing effective solutions where needed, to optimise commerciality and secure excellence in operations.
- Contributing to the implementation of the unit business plan and other action plans including the implementation of the global and national sustainability strategies.
As Fulfilment Operations Coordinator you are:
- An ambassador for keeping the environment safe for our co-workers and customers.
- Passionate about stock & supply chain, providing excellent stock availability, & our customers life at home.
- Able to demonstrate excellent communication skills and can influence and communicate effectively on all levels.
- Equipped with strong attention to detail and the ability to coordinate and support the department team operationally.
- A true customer advocate who takes pride in the service you and the team provide and are able to act upon customer feedback so they can expect a safe, seamless, sustainable, affordable and fulfilling shopping experience.
We need people like you
At IKEA, work is so much more than a job. Come join us!