Job Description
Permanent Chance based in Wetherill Park/n Your new company /n Join an established business in a customer service and administration role offering autonomy, variety and the opportunity to make the position your own. Your new role /n Reporting directly to the manager, you will provide day-to-day customer service and administrative support across the business. As a key point of contact, you will manage customer enquiries while ensuring general office and order-related activities run smoothly. /n Your responsibilities will include: /n /n
- Providing a high level of customer service via phone, email and Microsoft Teams /n
- Answering incoming calls and responding to customer enquiries /n
- Preparing quotes and assisting with general customer requests /n
- Raising and processing purchase orders /n
- Receiving stock and maintaining accurate system information /n
- General office administration, filing and document management /n
- Using NetSuite and Microsoft Office applications including Outlook and Teams /n
- Liaising with internal teams and colleagues across the wider business /n
- Taking ownership of day-to-day priorities while working independently /n
- Identifying opportunities to streamline administrative processes /n
- Taking on additional responsibilities as the position develops /n /n

What you'll need
to succeed/n /n /n /n
- Previous experience within customer service, administration,



sales support or a similar office-based position /n
- Strong communication skills and confidence speaking with customers over the phone /n
- NetSuite experience would be highly regarded /n
- Confidence using Microsoft Office, Outlook and Teams /n
- Strong organisation and attention to detail /n
- The ability to work autonomously and manage your own workload /n
- A proactive attitude and willingness to learn new processes /n
- A growth mindset with an interest in taking on greater responsibility over time /n
- Your own reliable transport is preferable due to the Wetherill Park location /n /n What you'll get in return /n /n /n
- Permanent full-time position /n
- $65,000–$70,000 base salary + super /n
- Newly created role where you can take genuine ownership /n
- Opportunity to improve processes and contribute ideas /n
- Scope for the position to grow and evolve over time /n
- Support from an experienced wider team /n
- Early

working hours
Monday–Thursday, 7:00am–3:30pm and Friday, 7:00am–1:30pm /n
- Wetherill Park location /n What you need to do now /n /nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]/n /nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career./n /n#3027098/n

📌 Customer Service (Sydney)
🏢 Hays
📍 Sydney