Job Description
/n Lindt & Sprüngli Portrait/n /n Join us in a world where tradition and innovation create a delicious Chocolate experience /n /n We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team. /n /n We seek a Retail store leader who creates innovative ideas, builds strong connections and has a preference and passion to work with an international brand. /n
About the Role
/n As our Assistant Store Manager, you will support the Store Manager in guiding and mentoring our Chocolate Ambassadors by: /n /n
- Supporting an energetic team to create meaningful relationships with customers by providing a unique chocolate experience. /n
- Delegating, coaching and leading employees on their daily operations, service and collaboration /n
- Assisting with roster and budget management /n
- Leading from the front with passion and expertise with customers on product knowledge and preparation /n
- Deploy visual merchandising strategies and promotional changes /n
- Assisting in developing and leading the team to future successes /n /n /n What we would like you to bring: /n /n
- Demonstrated previous customer service experience in a QSR, retail or hospitality environment where you have managed your tasks with clear communication, enthusiasm and passion /n
- Previous Barista experience desirable /n
- An ability to grow your local community and drive return sales and loyalty /n
- Strong time management skills, ability to work effectively and independently with deadlines. /n
- Robust rapport building abilities to assist to lead and coach a team of Chocolate Ambassadors /n /n /n What we can offer you: /n /n
- An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes /n
- An engaging and creative workplace full of passionate individuals that embraces diversity and thinking different /n
- A paid day off on your birthday every year /n
- Free hot drinks all working days and 50% staff discount /n /n /n We'd love to get to know you /n