About DingGo

DingGo is a fast-growing Australian technology company connecting drivers, fleets, insurers and repairers on one platform, making accident, claim and repair management faster and easier across Australia and New Zealand.

We're a growing team passionate about delivering great service, building strong relationships and making things simple for our customers and partners.

About the Role

We're looking for a positive, energetic and detail-oriented Junior Client Relationship Manager to join our Client Services team.

This is a fantastic chance for someone who's ready to take the next step and build a rewarding, long-term career in client relationship management.

Reporting to the Head of Client Services, you'll receive ongoing training, coaching and guidance while learning the ins and outs of our clients, systems and processes.

You'll initially support our team with client administration, data management and meetings, with the goal of progressing into independently managing your own portfolio of clients.

What You'll Be Doing

- Become an expert in our client systems, permissions and account processes.

- Set up new client accounts, ensuring all information, access and configurations are accurate.

- Support the Client Services team day-to-day client queries and relationship management.

- Attend regular client meetings, capture key takeaways and take ownership of follow-up actions.

- Maintain accurate client records, manage data and assist with reporting.

- Build positive client relationships and gradually develop the confidence to lead meetings independently.

- Work towards managing your own client portfolio, focusing on client satisfaction, retention and growth.

About You

- Around 1–2 years of experience in customer service, administration, sales support or a similar role.

- A positive,



outgoing and energetic personality with a natural ability to connect with people.

- Exceptional attention to detail, with a strong focus on data accuracy.

- Highly organised, proactive and able to manage competing priorities.

- Comfortable working independently in a fast-paced environment.

- Confident engaging with clients and genuinely enjoy building relationships.

- Reliable and accountable, with a strong commitment to following through on tasks and delivering on promises.

- Open to feedback, receptive to coaching and motivated to continuously learn and improve.

- Tech-savvy, with the ability to quickly learn new systems and processes.

- A current driver's licence is desirable, as occasional travel to client meetings may be required.

Previous account management or experience in a customer service facing role is an advantage but not essential. We're looking for someone with the right attitude, initiative and ambition to grow.

Why Join DingGo?

- Build a rewarding, long-term career with genuine opportunities to grow into managing your own client portfolio.

- Learn from a supportive manager who is invested in your development through ongoing coaching, mentoring and support.

- Work alongside a fun, friendly and supportive team, with regular social events, team activities and plenty of opportunities to celebrate wins together.

- Gain practical experience in client relationship management within a growing Australian tech business.

- Enjoy a collaborative workplace guided by our core values of Care, Value and Ease.

- Located close to transport at Rhodes corporate park with access to onsite gym and swimming pool facilities.

- A fully stocked team kitchen with snacks, drinks and refreshments.

- The opportunity to make a real impact and grow alongside the business.

Interested?

If you're organised, energetic, love connecting with people and are looking for more than just your next job, we'd love to hear from you!

📌 Junior Client Relationship Manager (Rhodes)
🏢 DingGo
📍 Rhodes