Competitive salary + super + staff discounts

Help open a brand-new store for one of Australia's fastest-growing parenting retailers

Mosman, you're getting The Memo! This February, we're opening our tenth retail store, and second in Sydney, and we're looking for an energetic Assistant Store Manager to help bring it to life.

Help lead a brand-new store. Support your team. Grow with a retail business that's going places.

Assistant Store Manager | Mosman

- Full-time or part-time
- Competitive salary + super + staff discounts
- Help open a brand-new store for one of Australia's fastest-growing parenting retailers

About Us

The Memo started with a list. It was an "everything you need for a baby" list, passed between friends and refined through every pregnancy, birth and early morning of new parenthood. That list grew into what we are today: a feel-good parenting destination that cuts through the noise of the babysphere.

We curate the best products, the best advice and the kind of in-store experience that leaves parents (and parents-to-be) feeling confident, informed and reassured. You've got this. And we've got you.

About The Role

Reporting to the Store Manager, you'll be their second-in-charge, sharing ownership of the team, the customer experience and the smooth day-to-day running of the store, and leading the store when they're not there. As part of a brand-recent store, you'll help shape the store culture from the ground up. This role is available on a full-time or part-time basis.

Key responsibilities:

- Support, coach and motivate the team to deliver an exceptional customer experience
- Help drive sales performance and achieve store targets
- Lead by example and create a positive, engaging store culture
- Take ownership of day-to-day operations, including stock management, visual merchandising and compliance




- Handle customer enquiries and resolve concerns with care
- Lead the store when the Store Manager is away and support them in achieving business goals
- Build strong connections with our Retail Leadership team and the wider business as part of a growing national store network

You’ll be a true brand ambassador, bringing The Memo DNA to life every day through energy, warmth, initiative and a genuine desire to help.

About You

You're an experienced Assistant Store Manager who pairs real care with strong customer instinct.

You:

- Have proven experience as an Assistant Store Manager or in a similar retail leadership role
- Lead by example and bring positive energy to your team every day
- Are passionate about delivering exceptional customer experiences
- Enjoy supporting, coaching and motivating team members to succeed
- Thrive in fast-paced environments and adapt easily to changing priorities
- Have strong communication and relationship-building skills
- Take initiative and are confident making decisions when needed
- Are keen to keep growing your leadership career

Most importantly, you care. About your team. About your customers. About doing things properly.

Why Join The Memo?

Grow with us. You'll be joining at an important stage of our journey. As our store network grows, new opportunities may emerge for people ready to take the next step.

Make an impact. You'll help shape a brand-new store from day one and see the difference you make in your team and your customers' experience.

Help shape what comes next. We're a purpose-driven brand where your ideas are valued and no two days look the same (in the best way). You'll have the freedom to own your role, backed by a supportive team that believes anything is possible.

We also offer:

- Generous staff discounts
- Six weeks paid maternity leave
- A vibrant, growing business built on positivity and connection

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📌 Assistant Store Manager (Mosman)
🏢 the memo
📍 Mosman