About the Company

EFICYENT is a regulated global fintech platform designed to streamline cross-border payments. We empower financial institutions, money transfer operators, payment aggregators, and businesses by providing payout solutions in over 100 countries and local currencies. Through a single API, EFICYENT offers rapid cross border payments, compliance-ready infrastructure, and scalable white-label options.

Location: Australia - Sydney

Employment Type: Full-Time

Experience Required: 8–10 years direct experience in Payments / FinTech

Eligibility: Australian Citizen or Permanent Resident only

Industry: Cross-Border Payments, Remittances

About the Role

- As part of our continued expansion, we are seeking an experienced and commercially driven Manager – Operations & Compliance to lead and develop our Australian operations.
- This is a leadership position for a self-motivated professional who combines strong operational expertise, regulatory knowledge and commercial acumen with the ability to take ownership of the business and deliver results independently.
- The Manager - Operations & Compliance will be responsible for overseeing the day-to-day operations, regulatory compliance, banking and payment partner relationships, and overall business development of the Company's Australian operations.
- The successful candidate will be expected to operate with a high degree of autonomy, take initiative, make sound business decisions and drive the business forward with minimal supervision from Group Management.
- This is not a purely administrative or compliance-focused role. We are looking for a hands-on leader who can take ownership of the Australian business, identify opportunities, solve problems proactively and contribute directly to its growth and long-term success.

What You’ll Be Doing

1. Business Operations & Leadership

- Take overall responsibility for the efficient and compliant day-to-day operations of the Australian business.
- Independently manage operational priorities, identify challenges and implement effective solutions.
- Develop and execute operational strategies aligned with the Group's business objectives.
- Establish and maintain robust operational processes, internal controls and reporting frameworks.
- Manage relationships with internal teams,



external service providers and operational stakeholders.
- Provide regular operational and performance updates to Group Management.

2. Regulatory Compliance & Risk Management

- Oversee compliance with applicable Australian regulatory requirements, including those administered by AUSTRAC.
- Maintain and support the implementation of the Company's AML/CTF compliance framework, policies and procedures.
- Coordinate regulatory reporting, compliance reviews, risk assessments and independent AML/CTF evaluations.
- Act as a key contact for regulatory enquiries, examinations and compliance-related matters, as authorised.
- Monitor regulatory developments and proactively implement necessary changes to business processes.
- Work closely with the Group Compliance function to ensure consistent regulatory standards.

3. Business Development & Commercial Growth

- Take an active role in developing and expanding the Company's Australian business.
- Develop and maintain relationships with financial institutions, payment service providers, remittance companies and corporate clients.
- Support the onboarding and activation of new clients and business partners.
- Work collaboratively with Group Commercial and Business Development teams to execute growth initiatives.
- Monitor market developments, competitor activities and emerging opportunities in the Australian payments industry.

4. Banking & Payment Partner Management

- Establish and maintain strong working relationships with banking partners, payment processors, correspondent banks and settlement providers.
- Coordinate banking and payment partner onboarding, due diligence and ongoing relationship management.
- Support the development and expansion of payment corridors and settlement capabilities.
- Resolve operational issues, payment exceptions and settlement-related challenges.
- Ensure compliance with banking partner requirements and contractual obligations.

5. Governance,



Reporting & Stakeholder Management

- Act as a senior representative of the Australian business in dealings with external stakeholders.
- Ensure appropriate corporate governance, recordkeeping and internal reporting standards.
- Coordinate with Group Management on business performance, regulatory developments and strategic initiatives.
- Support audits, regulatory reviews and other corporate governance requirements.

What You’ll Need

- 8-10 years of relevant professional experience in the payments industry, preferably in cross-border payments, remittances, FinTech, payment service providers or financial institutions.
- Strong understanding of Australian payment services and the regulatory environment, particularly AUSTRAC requirements and AML/CTF obligations.
- Demonstrated experience managing payment operations, settlements, banking relationships and compliance processes.
- Experience working with financial institutions, payment networks, payment processors or remittance businesses.
- Solid commercial awareness with the ability to identify and execute business growth opportunities.
- Proven ability to manage multiple responsibilities independently and make sound operational decisions.
- Excellent stakeholder management, communication and problem-solving skills.
- Must be an Australian citizen or Australian permanent resident.

Nice to Have

- Previous experience in a senior operations, country management, compliance or business position within a payments or FinTech organisation.
- Experience working in an AUSTRAC-regulated remittance or digital currency exchange business.
- Familiarity with cross-border settlement networks, foreign exchange, payment corridors and correspondent banking arrangements.
- Experience establishing or scaling payment operations in Australia.
- Exposure to regulatory examinations, banking partner audits and AML/CTF programme reviews.
- Relevant qualifications in business, finance, accounting, compliance, risk management or a related discipline.

Important Notice for Candidates

- Please be advised that only Australian citizens or permanent residents with experience in cross-border payments can be considered for this opportunity. Relocation assistance or visa sponsorship are not available.

📌 Manager – Operations & Compliance (Sydney)
🏢 EFICYENT
📍 Sydney