FAMASO is a national specialist facility services company. We take on the work at height and on complex sites that most cleaning companies don’t: rope access and height safety, drone cleaning and inspection, specialised cleaning, and grounds and maintenance, across nationally.
We hold CASA approval to clean façades and windows by drone inside controlled airport zones, something very few providers in Australia can offer. Our clients include landmark buildings, government sites and major property owners, and every job runs on our own job management platform.
We build the business around teams, not individuals. Our operations teams are hands on: they set up each job, check the work and meet the client on site. It means you can build with confidence, knowing the team behind you delivers.
About the role
As our National Business Development Manager, you’ll be the face of FAMASO to our clients. Reporting to the Managing Director, and sitting on our leadership team, you’ll win new work, look after our key accounts and be the client’s first call when something needs fixing.
Our commercial team prices the work and our operations teams deliver it, so your time goes into client relationships and business growth. It’s a field role with some office work, with regular travel to other states.
What you’ll be doing
Winning current work
Build and work a pipeline of new clients, and new services for existing clients.
Sell across all four service lines, so a client who buys one service hears about the others.
Leading tenders and presentations
Lead tender strategy and own the written response, with our commercial, operations and WHS teams behind you.
Present FAMASO at tender interviews, shortlists and client pitches.
Own our key accounts: a contact plan for each, quarterly business reviews, renewals and extensions.
Be the escalation point when something goes wrong:
own the issue and lead your team to resolve it and close it off with the client.
Growing the business
Represent FAMASO at industry events and associations.
Report pipeline, wins and client health to the leadership team each month, and help set our growth targets.
About you
You’re a relationship builder who earns trust quickly and keeps it. You can hold a room with senior clients and evaluation panels, you stay calm when a client is unhappy, and you never promise a price, method or date the business hasn’t agreed. You’re as comfortable on site with a facility manager as you are presenting to a board.
Eight years or more in business development or client relationship roles in facility services, property, building maintenance or construction services.
A background in at least one of our service lines (preferably a background in Rope Access & Height Safety)
A record of winning work through relationships, with contracts you can name.
Experience leading tender responses and presenting to clients and evaluation panels.
Credibility with property and facility managers, building owners and government clients.
Experience resolving client escalations.
A full driver’s licence and willingness to travel interstate
Highly regarded
An established network across Tier 1 clients (property owners/FM companies).
Experience across more than one of our service lines.
Familiarity with WHS in high-risk work
A tertiary qualification in business, marketing, property or construction management.
What we offer
A seat on the leadership team of a growing national business, with real influence on where it goes next.
- Base salary plus superannuation, fleet vehicle, phone and laptop.
- Professional development, including industry memberships and events.
Ready to grow with us?
If you want to build relationships across landmark sites and grow a specialist business with capabilities few others offer, we’d like to hear from you.
We welcome applications from people of all backgrounds.
📌 National Business Development Manager (Sydney)
🏢 FAMASO
📍 Sydney