State Swim | Osborne Park, WA

Great teams don't just happen. They're built by great leaders.

At State Swim, we're about more than just teaching people how to swim. We're about building confidence, celebrating achievements and making a difference in the lives of our swimmers and their families. We're looking for a passionate, hands-on Operations Manager to lead our Osborne Park team – someone who loves bringing people together, enjoys planning and problem-solving, and knows how to balance great customer experiences with strong business performance.

If you're ready to take ownership of a swim school, develop a great team and be part of a business that genuinely values its people, we'd love to hear from you!

Why State Swim?

We know that a great workplace is about more than just the job you do. It's about the people you work with, the support you receive and feeling like what you do matters.

At State Swim, we believe in looking out for one another, celebrating the little wins, working together through challenges and always finding ways to make tomorrow better than today.

Here's a little of what you can look forward to:

- A team that has your back – Be part of a supportive network of people who share ideas, celebrate successes and work together.

- Opportunities to learn and grow – Connect with fellow managers at learning conferences and workshops, designed to share knowledge, build skills and inspire fresh ideas.

- Perks for you and your family – Enjoy staff discounts on swimming lessons and purchases from our Swim Shop.

- Work that makes a difference – Play an important role in helping swimmers build confidence, develop lifelong skills and achieve milestones worth celebrating.

What you'll be doing

As our Operations Manager,



you'll be responsible for both the people and performance of our Osborne Park swim school. You'll balance strategic planning and operational responsibilities with being actively involved in the day-to-day experience of our team and customers.

Here's what your role will look like:

- Lead and develop your team – Create a positive team environment through coaching, mentoring, onboarding new employees and supporting recruitment.

- Plan for a growing community – Analyse enrolments, class capacity and customer demand to build and adjust class schedules, ensuring we're offering the right lessons at the right times.

- Keep operations on track – Manage staff rosters, approve timesheets, coordinate resources and ensure the swim school runs efficiently.

- Drive business performance – Monitor key performance indicators, budgets and operational results, using insights to identify opportunities for growth and improvement.

- Be part of the action – Work regular customer service, supervising and swim instructing shifts, staying connected with your team and the families who visit our centre.

- Create exceptional experiences – Build relationships with customers, respond to feedback and ensure every swimmer and family feels welcomed and supported.

- Maintain a protected and welcoming environment – Oversee facility presentation,



maintenance, safety and compliance to ensure a consistently high standard.

A little more about the role: Our swim schools are at their busiest when families need us most, so this position includes regular weekend work. We're looking for someone who enjoys being part of the action and leading their team during these important periods.

Does this sound like you?

We're looking for someone who enjoys working with people just as much as they enjoy solving problems, analysing results and finding ways to improve.

You'll bring:

- Proven experience leading, coaching and developing teams.

- Strong analytical, organisational and planning skills, with confidence using data to make informed decisions.

- Experience managing operations, budgets, rosters and business performance.

- A genuine passion for customer service and creating positive experiences.

- Confidence managing competing priorities and adapting to a busy, ever-changing environment.

- A hands-on leadership style and willingness to lead by example.

- A commitment to safety, quality and continuous improvement.

Don't come from a swim school background? That's okay! We're interested in hearing from great leaders with transferable experience who share our passion for people and delivering exceptional experiences.

Ready to make a splash?

If you're looking for more than just your next management role, this could be the opportunity for you.

Come and be part of a team where your leadership matters, your ideas are valued and the work you do makes a genuine difference.

Apply now and let's make great things happen together!

Have a question? Email us at @stateswim.com.au

📌 Operations Manager - Osborne Park
🏢 State Swim
📍 Osborne Park