Vocus Group is seeking an experienced Technical Operations Specialist to lead advanced operational support for Fortinet and Cisco Meraki SD-WAN across Adelaide or Melbourne. You will act as the senior escalation point for complex network incidents and collaborate with NOC, Engineering, and Architecture teams to ensure optimal performance.
The role requires an on-call roster with occasional overtime, solid troubleshooting skills, and a customer-first mindset to deliver exceptional outcomes to
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📌 Senior SD-WAN Operations & Escalations Lead (Melbourne)
🏢 Vocus Group
📍 Melbourne
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