Our client is an established technology business operating in the renewable energy sector, specializing in solar and battery systems.
What's on Offer?
Competitive salary of $80k-$100k + Super
Permanent Full Time role
Chance to develop technical expertise in the growing solar and battery energy sector
Key Responsibilities
- Provide after sales technical support on solar & battery products
- Troubleshoot product issues and assist with fault diagnosis for solar and battery energy storage systems
- Guide customers and installers through product setup, configuration and troubleshooting processes
- Coordinate warranty claims, product returns and technical enquiries
- Maintain accurate records of technical issues, resolutions and customer feedback
About You
- Bachelor’s degree in Electrical Engineering, Renewable Energy, or related fields
- Prior experiences working with batteries manufacturer
- Solid knowledge of solar PV systems, inverters, batteries, and energy storage solutions
- Proven experience managing customer service or technical teams
- Familiarity with CRM systems, ticketing platforms, and service reporting tools
- Full working rights in Australia