WHAT YOU'LL BE DOING

As the Information Management (IM) Officer, you will help strengthen information and records management practices across the organisation, contributing to a modern and evolving approach to IM, continuous improvement and ongoing legislative compliance.

You will:

- Contribute to a culture of continuous improvement by ensuring processes are followed for the proactive review and improvement of information and records management practices and controls.
- Maintain strong successful cooperative relationships with stakeholders through the provision of appropriate advice and guidance on various information and records management matters.
- Effectively partner with stakeholders to build awareness and understanding of information and records management and the associated systems and tools.
- Help others to overcome resistance to change by assisting in driving organisational and cultural changes needed to achieve objectives.
- Contribute to Governance team activities and organisation-wide initiatives, as required.
- Undertake the day-to-day administration co-ordination of Coal LSL’s information management environment, including SharePoint and associated Microsoft 365 information management capabilities, providing user support, guidance and training.

This is a permanent role based in Newcastle.

WHY WORK WITH US?

As a Commonwealth Government entity that manages portable long service leave, we are proud of the difference we make in the lives of hardworking Australians. By connecting employees in the black coal mining industry to their long service leave entitlements, we’re giving back life’s most precious gift: time.

We believe in our purpose, are focused on our strategic goals,



and are committed to serving the beneficiaries of the Scheme, industry employers and strengthening industry partnerships.

What we offer:

- We’re a dedicated team of professionals who deliver meaningful, purpose driven work in a supportive and inclusive workplace culture built on values of trust, openness, respect, care and honesty.
- Our hybrid working model and compressed hours enable you to balance your career and lifestyle, giving you the time to grow, excel and do what you love.
- Located in the progressive and vibrant city of Newcastle, our contemporary workplace provides you with a space to connect and collaborate with colleagues, while also enabling you to balance work–life commitments.

Additional information

- Enhance information and records management practices, policies and systems
- Competitive salary & employee benefits, incl. hybrid working & 9-day fortnight
- Convenient Newcastle location, close to the Newcastle Transport Interchange

WHAT YOU'LL BRING

To be successful in the role of IM Officer, you will bring experience in information and records management, with a sound understanding of contemporary information governance, lifecycle management and policy development within a complex or regulatory environment.

Your background will demonstrate your:





- Sound knowledge of current legislation and corporate responsibilities related to information, and records management, and ability to provide practical advice and support compliance obligations.
- Well-developed interpersonal, verbal and written communication skills, with the ability to build effective stakeholder relationships and prepare clear advice and concise reports and briefings.
- Planning, time management and organisational skills, with the ability to manage competing priorities.
- Strong analytical and problem-solving skills to identify information management risks, assess business needs and recommend practical solutions and elevate complex matters where appropriate.
- Proactive approach to identify opportunities for continuous improvement and enhancements to service delivery.
- Experience contributing to information and records management projects and improvement initiatives working collaboratively with stakeholders.
- Proficiency with information and records management systems, including Microsoft 365 and SharePoint, and supporting users in effective information management practices.

You will have a relevant qualification in information, management, records management, archives and related disciplines or equivalent relevant experience.

Australian citizenship, residency or working rights is a prerequisite for this role.

Applications are open to all qualified candidates regardless of their background, identity, experiences and beliefs.

Applications close at 5pm on 23/11/2026.

The successful applicant for this role will be required to undergo working rights checks, background checks including a police check, and other assessments as required.

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📌 IM Officer (Newcastle)
🏢 Coal LSL
📍 Newcastle