About us

Dr James Ledgard is a plastic and reconstructive surgeon specialising in hand and wrist surgery. Based at North Shore Private Hospital, we are a small, friendly and busy practice committed to excellent patient care.

We're looking for an experienced Practice Manager & Personal Assistant to take ownership of the practice and become James's trusted right-hand person.

The role

This is a hands-on role combining practice management, medical administration and a little old-school PA magic.

You'll work alongside a friendly receptionist, providing guidance while remaining happy to roll up your sleeves.

We're looking for someone who thinks ahead, takes initiative and enjoys making life easier for a busy surgeon — whether that's coordinating surgery, chasing invoices, remembering an important birthday or making sure James is fed and adequately caffeinated!

Key responsibilities

- Run the day-to-day practice, including appointments, patient enquiries and correspondence.

- Coordinate theatre bookings, hospitals and anaesthetists.

- Manage Gentu, medical billing, Medicare, private health insurance, WorkCover and motor accident claims.

- Follow up rejected claims, outstanding invoices and payments.

- Prepare surgical quotes and patient documentation.





- Support and guide other administrative staff.

- Manage James's diary, travel, professional commitments and occasional personal arrangements.

- Identify problems, improve processes and keep everything running smoothly.

About you

Experience managing a specialist surgical practice is essential.

You'll have

- Strong experience with Gentu, WorkCover and medical billing.

- Experience coordinating surgical bookings.

- Excellent organisational and communication skills.

- Confidence working independently and managing competing priorities.

- A proactive, resourceful approach and exceptional attention to detail.

- A friendly personality, discretion and a good sense of humour.

We're particularly interested in someone who doesn't need to be told what to do next, notices when something needs attention and enjoys sorting it out.

Hours and perks

- Permanent part-time, four days per week.

- On-site attendance required during consulting sessions, with flexibility to work from home at other times.

- Competitive remuneration based on experience.

- Friendly, relaxed working environment with considerable autonomy.

📌 Practice Manager and Personal Assistant - Specialist Surgical Practice (North Sydney)
🏢 Dr James Ledgard
📍 North Sydney