Reception & Client Care: Part time (25-30 hours/week)

The Body Refinery, New Farm The Body Refinery is not your average clinic. We’re a vibrant, boutique multi-disciplinary practice where Physiotherapy, Exercise Physiology, Myotherapy, Remedial Massage and Pilates help our clients to recover and thrive. Our studio is filled with natural light, gym spaces, Pilates studios, treatment rooms, an infrared sauna, and a team of passionate professionals who love what they do.

We’ve proudly been a part of the New Farm community for over 19 years, building strong relationships and supporting thousands of clients through every stage of their wellness journey.

We are looking for a part-time receptionist to join our friendly and professional team for 25 to 30 hours per week.

About the role:

This opportunity will suit an experienced Receptionist who is seeking a stable, long-term position and is committed to building a lasting career within our business.

As the first point of contact, you’ll play a key role in welcoming clients, supporting our clinical team, and ensuring the smooth running of our busy practice. This role requires attention to detail, a caring manner, and the ability to manage a variety of administrative tasks.

Key responsibilities:

- Greeting and assisting clients with warmth and professionalism

- Managing bookings and client records using Mindbody software (experience ideal, but not essential)

- Processing payments, rebates and claims through Hicaps





- Providing general administrative support to practitioners and the management team

- Maintaining a welcoming and organised reception area

What we’re looking for:

- Previous reception or administration experience in health/medical industry is highly regarded

- Strong attention to detail and excellent organisational skills
- A friendly, caring personality with a professional approach

- Ability to start at 6:30AM on weekdays

- Flexibility to work Saturdays occasionally is desirable

- Someone who demonstrates initiative by identifying issues, finding practical solutions and taking ownership of tasks that require attention

Why join us:

- Be part of a supportive, collaborative, and caring team

- Work in a respected clinic with 19 years’ history in the community

- Supported by an in-house Practice Manager

- Access to free and discounted services, including Pilates / EP classes and physiotherapy

- Convenient location with free street and off-street parking, and a short walk to New Farm Park, the River, and Merthyr Village
- A welcoming workplace culture where clients and staff feel valued

Apply Now:

Apply now with your CV and a cover letter that tells us who you really are.

If you are an organised, client-focused individual who thrives in a supportive team environment, please send your resume and cover letter outlining your skills, experience and what attracts you to this role to our Practice Manager, Emma: *@thebodyrefinery.com.au

📌 Receptionist / Practice Co-ordinator (New Farm)
🏢 The Body Refinery
📍 New Farm