Coventry Group is looking for an experienced Credit Officer to join our team in Thomastown, VIC, on a 12-month fixed-term parental leave contract.
You’ll manage a portfolio of customer accounts and make sure they’re collected on time. You’ll work closely with internal teams and customers to keep accounts healthy and service levels high. The hours are 10am to 6pm.
Key Responsibilities
- Manage a portfolio of accounts and achieve monthly collection targets.
- Follow up overdue accounts by phone and email.
- Reconcile accounts and investigate and resolve account disputes.
- Assess credit risk and manage order releases.
- Process credit applications and maintain customer account details.
- Review and assess credit limits for new and existing customers.
- Communicate with internal and external stakeholders to deliver a high level of customer service.
- Manage customer portals as required.
- Process credit card payments.
About You
You’re a credit professional who is organised and detail-focused, with a sound understanding of accounts receivable. You’re comfortable in a high-volume environment and enjoy building strong working relationships.
You will bring:
- Experience in a high-volume, fast-paced credit environment.
- A sound understanding of accounts receivable processes and procedures.
- Strong interpersonal and communication skills, both written and verbal.
- The ability to build and maintain positive relationships with internal and external stakeholders.
- Excellent attention to detail and robust organisational skills.
- Strong computer and systems skills. D365 experience is highly regarded.
- A positive, proactive attitude, with the ability to work independently with minimal supervision and as part of a team.
Why Join Us?
A defined 12-month contract with a mid-January start and proper training before the busy period.
Hours of 10am to 6pm, which suit people who prefer a later start.
A supportive finance team within an ASX-listed group.
About Us
Coventry Group Ltd is an ASX-listed industrial supply and services group operating across Australia and New Zealand through businesses including Fluid Systems, Konnect Australia, Konnect New Zealand, Nubco and Steelmasters.
With more than 1,000 employees across 98 locations, we are committed to delivering exceptional outcomes for our customers while living our values of Safety First, Do the Right Thing, Work as a Team, and Be the Best.