Job Description

Red Rooster is Australia’s first and favourite chicken shop, loved by Aussies for almost 50 years. We are passionate about our people - that is, our crew, customers and community and we are here to satisfy Australia’s chicken cravings. At Red Rooster we are serious about creating craveable experiences that put smiles on our customers’ faces … and that’s where you come in.

Do you love to bring joy to the everyday and want to grow your leadership career?

Working at Red Rooster is so much more than just a job. It's a place where you will gain skills and experiences that will last a lifetime, create friendships and connections, be recognised and rewarded for making a difference and have access to careers within Red Rooster and the broader Craveable Brands family. (this includes our Restaurant Support Centre, Oporto and Chicken Treat.)

At Red Rooster we wanna have fun. We bring our swagger and generous spirit to work and put pride, passion and care into everything we do. We celebrate diversity and individuality and strive to be our best selves every day. The safety of our product, people and customers is always our top priority.

We are looking for shift supervisors right now!

As a Shift Supervisor you will be responsible for managing the operations on shift to our high brand, customer promise, quality and safety standards. You will lead people, through coaching and support, to prepare and serve delicious food and create memorable customer experiences through every interaction. You will maintain a positive culture and a well presented, clean and protected restaurant whilst utilising your strong time management and multi-tasking skills during the peak periods in the restaurant by also getting involved in food preparation and service.

Do you have what it takes to join our crew?

As a shift supervisor you will be an expert multi-tasker who thrives in a fast-paced environment. You will demonstrate a real knack for leading, inspiring and supporting the crew to be at their best every shift and be a champion for the customer.

If you love food,



fun and leading people and operations in a fast paced environment. If you take care and have pride in the way you present your space and product and have a passion to be the best part of someone’s day, then The Rooster's Calling You.

- Competitive pay rate
- Flexible rosters and employment stability - let’s talk about what work-life balance means to you
- Clear career progression - level up to Assistant Restaurant Manager and beyond
- Comprehensive training and ongoing support to set you up for success
- Free ZSG uniforms and exclusive merchandise
- Team-building events and crew competitions
- Cultural celebrations and brand moments
- Opportunities to grow into head office

About the Role

As a Shift Supervisor, you are responsible for leading the team during your shift and ensuring smooth day-to-day restaurant operations. You will be a hands-on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safety and cleanliness.

This role is ideal for a confident team leader who thrives in a fast-paced environment and enjoys driving performance through people.

All Team Member and Team Member Trainer responsibilities, plus:

- Lead and coordinate the team during your shift
- Supervise team performance and provide coaching and feedback
- Ensure all food, service and safety standards are consistently met
- Handle customer enquiries and resolve issues in a professional manner
- Support opening and closing procedures as required
- Monitor stock levels and assist with basic inventory control
- Assist with cash handling, POS procedures and basic reconciliations
- Ensure compliance with food safety, WHS and company policies
- Communicate effectively with management regarding shift performance
- Previous experience in a supervisory role within hospitality, QSR or retail
- Strong leadership, communication and problem-solving skills
- Ability to train, coach and motivate team members
- Sound understanding of food safety, customer service and operational standards
- Ability to work under pressure and manage priorities effectively

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📌 Shift Supervisor - Taylors Lakes (Melbourne)
🏢 Red Rooster
📍 Melbourne