Sales Coordinator (Redcliffe)

Sales Coordinator (Redcliffe)

13 Nov
|
VDI Australia
|
Redcliffe

13 Nov

VDI Australia

Redcliffe

Are you an experienced Sales Coordinator looking for genuine development opportunities in an exciting part of the heavy vehicle industry?

At Vehicle Dealers International Pty Ltd (VDI), we're proud to be the sole Australian distributor for Yutong buses, one of the world's leading bus manufacturers. In Western Australia, we operate both the Perth IVECO dealership and Yutong Bus Centre WA, providing industry-leading sales, service, and parts support to customers across the state.

With strong growth across the business, this is an opportunity to join us at a pivotal stage and contribute to our continued expansion across Australia.

About the Role

As Sales Coordinator, your main responsibility is coordinating the end-to-end delivery of new vehicles from order placement through to customer handover. The role ensures vehicles are delivered in a timely, compliant and professional manner, while supporting a positive customer experience throughout the delivery process.

Key Accountabilities

- Coordinate the delivery of new vehicles from order placement through to new vehicle inspection and customer handover.
- Monitor and provide regular updates on vehicle order progress and delivery status to relevant internal and external stakeholders.
- Liaise with VDI workshops and suppliers to ensure vehicles meet readiness, compliance and delivery standards.
- Create and manage Repair Orders for new vehicle deliveries and oversee contract workflow processes between stakeholders.
- Raise Purchase Orders (POs) for vehicle builds, accessories, pre-delivery inspections and related delivery requirements.




- Maintain accurate customer, vehicle and order records within company systems.
- Coordinate activities between Sales, Aftersales, Finance, workshops, suppliers and customers to ensure delivery commitments are achieved.
- Ensure all registration, financial and delivery documentation is completed accurately, maintained appropriately and complies with company requirements.
- Provide exceptional customer service throughout the vehicle order and delivery lifecycle.
- Maintain regular communication with customers regarding vehicle progress, delivery schedules and key milestones.

Contribute to a positive customer experience that encourages long-term relationships and future business opportunities. Support Sales Managers and the broader Sales Operations function through effective administration and coordination activities, and providing general support to the Sales Team as required. Adherence with all company policies and procedures and all applicable regulatory obligations at all times.

Skills and Experience

- Strong technical background in bus or heavy commercial industry preferred but not essential.
- Current drivers’ licence.
- ERA (Pentana) dealer management system experience.




- Intermediate Microsoft Office and relevant software skills.
- Excellent interpersonal and communication skills.
- High attention to detail, exceptional time management and organisational skills.
- Genuine customer centric mindset and behaviours, which produce high satisfaction, net promoter, loyalty, repurchase and new customer outcomes.
- Ability to execute contemporary, end to end sales coordination practices that yield sustainably high-performance outcomes.

Why Join Us:

- Strong focus on work/life balance with no weekend work.
- Access to ongoing professional development opportunities.
- Opportunity to work with leading heavy vehicle brands.
- Development within a growing national organisation.
- Supportive and team-focused workshop workplace.
- Commitment to safety, quality and continuous improvement.

We are DRIVEN by our Company Values:

Dedication, Responsibility, Innovation, Value, Excellence and Nurture.

At VDI Australia, we invest in your growth. Comprehensive in‑house training is provided to ensure you build confidence, expand your technical skills, and stay up to date with evolving vehicle technology. This is an excellent opportunity to join a stable, growing business that values its people, offers ongoing development, and provides a supportive and inclusive team environment.

VDI Australia is an equal opportunity company that encourages and supports diversity and inclusion in all our workplaces. Check us out on our website - www.vdiaustralia.com.au

📌 Sales Coordinator (Redcliffe)
🏢 VDI Australia
📍 Redcliffe

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