ACS Commercial Cleaning is a leading provider of commercial cleaning services in Australia. We pride ourselves on delivering high-quality, reliable cleaning solutions to commercial clients. As we continue to grow and expand our operations, we seek a dynamic and experienced Business Development Manager to join our team.

Location

- Sydney

Roles and Responsibilities

- Prospect and engage with potential clients in Sydney to understand their commercial cleaning needs and requirements.
- Conduct site visits and assessments to accurately evaluate the scope of work and provide tailored cleaning solutions.
- Prepare detailed and competitive proposals, bids, and quotations based on client specifications and budget constraints.
- Coordinate with the operations team to ensure seamless implementation of cleaning services, including scheduling, staffing, and equipment/materials procurement.
- Oversee the execution of cleaning contracts to ensure adherence to quality standards, safety protocols, and client expectations.
- Conduct regular inspections and quality checks to monitor service delivery and promptly address issues or concerns.
- Maintain open communication channels with clients to foster strong relationships, address feedback, and identify opportunities for upselling or additional services.
- Keep abreast of industry regulations, compliance requirements, and best practices in commercial cleaning to ensure business operations align with standards and guidelines.
- Collaborate with suppliers and vendors to source high-quality cleaning products, equipment, and supplies at competitive prices.
- Track and analyze key performance indicators (KPIs) such as client satisfaction,



contract renewal rates, and profitability to evaluate business performance and identify areas for improvement.
- Participate in industry events, networking opportunities, and promotional activities to enhance brand visibility and attract potential clients.
- To ensure a motivated and productive workforce, provide leadership and support to cleaning staff, including training, coaching, and performance management.
- Collaborate with the marketing team to develop promotional materials, campaigns, and strategies to target specific market segments and generate leads.
- Using CRM software or other relevant tools, maintain accurate records of sales activities, client interactions, contracts, and financial transactions.

Qualifications

- Bachelor’s degree in Business Administration, Marketing, or related field (preferred).
- Proven track record of success in business development, sales, or account management roles within the commercial cleaning industry or related sectors.
- Strong understanding of commercial cleaning services, industry trends, and client needs.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment.
- Demonstrated ability to build and maintain relationships with diverse stakeholders.
- Proficiency in Microsoft Office suite and CRM software (e.g., Salesforce).
- Valid driver’s license and willingness to travel within Sydney and surrounding areas as needed.

Join ACS Commercial Cleaning and play a pivotal role in driving our growth and success in the dynamic commercial cleaning industry.

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📌 Business Development Manager (Sydney)
🏢 ACS Commercial Cleaning
📍 Sydney