Service Technician – Greater Sydney & NSW

Malmet (Australia) Pty Ltd | Sydney, NSW | Full-time

Join an established Australian manufacturer where your skills, initiative and customer service make a real difference.

At Malmet, we know that reliable equipment and responsive service are essential to the healthcare professionals who rely on our products every day.

We are a family-owned Australian manufacturer that has been designing and producing specialised healthcare equipment in regional NSW since 1969. Our Washer Disinfectors, Warming Cabinets and Drying Cabinets are used in hospitals and aged care facilities across Australia, supported by our growing national service team.

We have built our reputation on quality products, dependable service and strong customer relationships. As our service operations continue to grow, we are looking for a motivated and technically capable Service Technician to join our team, servicing customers throughout Greater Sydney and occasionally regional NSW.

This is an opportunity to work with a well-established Australian business that values its people, encourages initiative and takes pride in the service we deliver.

About the Role

As a Malmet Service Technician, you will be responsible for maintaining, repairing and commissioning equipment at customer sites, ensuring our products continue to operate safely and reliably.

Working independently in the field, while supported by our broader service team, you will play an important role in maintaining the strong customer relationships and high service standards that Malmet is known for.

Your responsibilities will include

- Installing, commissioning, servicing and repairing Malmet equipment at hospitals and aged care facilities.





- Completing scheduled preventative maintenance and responding to equipment breakdowns.

- Diagnosing faults and providing practical, effective technical solutions.

- Building positive relationships with customers through qualified communication and reliable service.

- Maintaining accurate service records and reporting on equipment performance and technical issues.

- Working collaboratively with our service, production and technical teams to identify opportunities for product and process improvements.

- Representing Malmet professionally and taking ownership of the quality of your work.

The position is field-based, servicing Greater Sydney, with occasional travel throughout regional NSW.

About You

We are looking for someone who is technically minded, enjoys solving problems and takes pride in delivering quality work.

We welcome applications from technicians with experience in commercial or industrial equipment environments who are willing to learn and develop their skills.

To succeed in this role, you will bring:

- Experience in the servicing, maintenance or repair of medical, commercial or industrial equipment.

- A current Electrical Licence or Disconnect/Reconnect Licence.

- Strong fault-finding and problem-solving skills.

- Good communication skills and a professional, customer-focused approach.

- The ability to work independently, manage your time and take ownership of your responsibilities.

- A proactive attitude,



attention to detail and willingness to learn.

Above all, we value people who are dependable, take initiative and enjoy being part of a team that works together to achieve great outcomes for customers.

Why Join Malmet?

We believe that when our people are supported, trusted and given the opportunity to develop, both our team and our customers benefit.

As a growing Australian manufacturer, we are continually investing in our people, products and systems to strengthen our service capabilities across the country.

Working with Malmet offers

- Stability and security – Join an established, family-owned Australian manufacturer with more than 55 years of history.

- Independence with support – Enjoy the autonomy of working in the field while being part of an experienced and supportive service team.

- Training and development – Build your skills and technical knowledge across our specialised range of healthcare equipment.

- A positive team environment – Work with people who value cooperation, professionalism and taking pride in what they do.

- Meaningful work – Support hospitals and aged care facilities by helping ensure essential equipment continues operating reliably.

- Opportunity to grow – Be part of a business that is continuing to develop and expand its national service capabilities.

Interested in Joining Our Team?

If you're a motivated Service Technician who enjoys technical challenges, values strong customer relationships and takes pride in providing reliable service, we'd like to hear from you.

Apply through SEEK with your resume and a brief cover letter outlining your experience.

To learn more about Malmet, visit www.malmet.com.au.

📌 Service Technician (Sydney)
🏢 Malmet
📍 Sydney