If you know that delivering great technology is only half the challenge, and you love bringing the technical and people sides of change together to make things happen, this exciting role could be for you!

Does this sound like you?

You have a strong background in organisational change management, with plenty of experience delivering complex technology-enabled change. You're technically savvy, comfortable working alongside architects, developers and technical delivery teams, and have a knack for translating complex technical concepts into things that make sense to the people who need to use them.

You're a natural problem solver who enjoys connecting the dots between people, processes and technology. You understand what it takes to get complex projects over the line, and you're just as comfortable working through technical dependencies and implementation challenges as you are engaging and influencing stakeholders at all levels.

Your personal sense of responsibility is one of your key strengths, and you really care about the quality of your work. You're collaborative and enjoy working independently, and at the same time you thrive being part of a supportive team of specialists. You're comfortable taking initiative, navigating ambiguity and juggling competing priorities.

You love sinking your teeth into a varied role with interesting challenges to solve, and get real satisfaction from seeing things come together. You're a great communicator who is friendly, proactive and flexible. You're the kind of person who rolls their sleeves up to help get the job done. You're kind, naturally people-focused, act with integrity and empathy, and show care for the folks you work with.

In return, you'll be an important member of a team helping our client modernise critical technology systems and improve the way they deliver services. You'll work across complex digital transformation initiatives, bringing together technical delivery teams and business stakeholders to help ensure new systems, processes and ways of working are successfully implemented and adopted.

You'll have the opportunity to contribute to large-scale, meaningful transformation work, build relationships with a diverse range of specialists and help turn complex technical changes into practical outcomes for the people and teams who rely on them.

Interested?

A day in the life of the Technical Change & Delivery Manager in this role includes:

- Leading and delivering change management activities across complex digital and technology transformation projects

- Getting to know the technology, understanding what's changing and assessing the impacts on people, processes, services and systems

- Working closely with technical delivery teams, architects, developers and business stakeholders to connect the dots between technical solutions and business needs

- Developing practical change management strategies and plans to help people prepare for,



adopt and embed new ways of working

- Building and maintaining strong relationships with stakeholders, facilitating workshops and providing trusted advice on change impacts and implementation readiness

- Translating complex technical information into clear, engaging communications, guidance and other change materials

- Coordinating business readiness and implementation activities, making sure people, processes, documentation and support arrangements are ready to go

- Keeping an eye on project milestones, risks, issues and dependencies, and helping teams work through challenges to keep things moving

- Developing change impact assessments, stakeholder engagement plans, training materials, user guidance and other practical resources

- Monitoring change readiness and adoption, reporting on progress and identifying opportunities to improve outcomes

- Working collaboratively with project teams and senior leaders to help ensure new solutions are successfully transitioned into business-as-usual operations

And you'll possess these essential skills:

- Minimum 5 years' experience delivering change management outcomes within Australian Government or a similarly complex public or private sector environment

- Demonstrated experience delivering change across complex digital and technology transformation initiatives

- Experience delivering projects, with a solid understanding of implementation activities, dependencies, risks and delivery timeframes

- Proven ability to assess business, process, service and technology impacts and develop strategies that support implementation readiness and adoption

- Exceptional stakeholder engagement, influencing and facilitation skills, with the ability to build trusted relationships across business and technical teams

- Outstanding communication skills, including the ability to translate complex technical concepts into clear, audience-appropriate communications and visual materials

- Proven ability to manage competing priorities, coordinate complex delivery activities and operate effectively in ambiguous and rapidly changing environments

- Strong problem-solving skills, sound judgement and the ability to work both autonomously and collaboratively

Bonus points if you:

- Hold tertiary qualifications in change management, business, communications, organisational development, information technology, psychology or a related discipline

- Are PROSCI certified or hold an equivalent change management certification (APMG, CMI or CCMP)





- Have experience supporting large-scale technology modernisation or enterprise-wide transformation programs involving multiple business areas and delivery teams

- Have worked directly with architects, software engineers, developers, business analysts, vendors and other technical delivery specialists

- Have experience coordinating service transition, operational readiness and handover into business-as-usual support arrangements

The team:

While you'll be focused on delivering high-quality, client-facing work in this contract role and embedded full time as part of the client team, bigger picture, being part of #TeamEVER means you'll belong to a community of energised change management and transformation experts that love to do meaningful work that delivers results and makes a difference.

We are a growing team with a culture centred around professional development and doing good.

Company impact:

EVER helps leaders drive and deliver organisational transformation.

Our team of skilled consultants and contractors are experts in managing the people side of change, including communicating change and driving better engagement through smart strategy, storytelling, capability uplift and compelling communications. We help our Government clients drive behavioural change, adopt new ways of working and achieve return on investment.

Through the opportunity to improve work, create experiences for clients and team members, work in accordance with our values, direct money to causes we believe in and more, we see business as a form of activism.

Physical and psychological safety is crucial for a happy and productive workplace. Our team and contractors are based in Australia. They are offered flexible working arrangements where possible and are not expected to work unpaid overtime outside of business hours. We believe in supporting the local economy. We are an equal opportunity employer. No matter what walk of life you're from, we would be honoured to have you apply for this role.

EVER acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, water and community. We pay our respects to them and their cultures, and to Elders past, present and emerging. EVER operates on Ngunnawal lands, with business conducted across multiple other lands throughout Australia. Sovereignty has never been ceded. It always was and always will be Aboriginal land.

Submission Requirements:

Initial term: ASAP to 31 December 2027 (approximately 12 months)

Location: Canberra, ACT (client's National Office)

Clearance: Must be Australian citizens with current Baseline security clearance and eligibility for NV1

Application requirements: CV and a one-page pitch addressing the selection criteria

Submission deadline: 18 November

If you are interested in finding out more about the role, click 'Apply' now.

📌 Technical Change & Delivery Manager (Canberra)
🏢 EVER Change and Communication
📍 Canberra